We were given a handicapped room which we didn't ask for. Hard to use shower when one is not handicapped. Room was much too hot and we couldn't turn down heat. Early in the morning all the power went out, which made breakfast impossible, and the house phones didn't work. The bill was not ready, so we asked for it...
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I am sorry to hear that you were not pleased. We would have been more than happy to change your room for you if you had requested, as I see you had made reservations through a third party reservation system, which takes the choice out of our control. We tried to accommodate each and every guest when the power went...
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