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BEST WESTERN PLUS Harrisburg Airport Inn & Suites

815 South Eisenhower Boulevard, Middletown, PA 17057
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BEST WESTERN PLUS Harrisburg Airport Inn & Suites
Ranked #1 of 2 hotels in Middletown
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158 reviews from our community

    Trip type
Traveller rating
    13
    20
    37
    38
    50
Date Rating
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 23 May 2013 NEW

I stayed at this hotel for a week on two separate occassions. The hotel is close to the airport, which is why it was chosen. The rooms are comfortable....the restaurant/lounge was never open and on my last visit was informed by management that it would be closed permanently. They offer a shuttle service to the airport, however, the last visit... More

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Reading
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I am shocked at all the other bad comments about this hotel. We stayed on the third floor, rooms were recently rennovated, room was modern, very clean, new. Beds very comfortable, especially pillows. Even the pull out sofa bed was new looking and fairly comfortable. Shower had modern wall dispensers for shampoo, conditioner and bath soap. The continental breakfast was... More

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CDunn-DOS, Director of Sales at BEST WESTERN PLUS Harrisburg Airport Inn & Suites, responded to this review
23 May 2013

Dear Valued Guest, I want to take this time and thank you for your most recent response on your stay with us, here at the Best Western Plus Harrisburg Airport Inn and Suites. We value your opinion and are working toward 100% guest satisfaction. We do have a staff member available 24 hours, should you, our valued guests have any... More

brownsmills, nj
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 29 April 2013

i needed a cheap place to stay i had an event to attend the day. so for the price i choose this. for the price if your expecting 5 star service. your nuts. the place was out dated. worn, carpeting lifting up off the floor in spots. but the place was generaly clean. the room was standard size. bed was... More

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CDunn-DOS, Director of Sales at BEST WESTERN PLUS Harrisburg Airport Inn & Suites, responded to this review
23 May 2013

Dear valued guest, Thank you for sharing your recent experience with us. We strive for 100% guest satisfaction. We are in the process of making our cosmetic appearance one that is more desirable. We do offer our guest(s) a complementary breakfast buffet. Thank you for your kind words toward the encounter of our staff members. We value your feed back... More

Springfield, Missouri
1 review
2 of 5 stars Reviewed 26 April 2013

We were extremely disappointed. First of all we booked this hotel online mainly because of the pool. We arrived to find it was being serviced. Check-in took at least 30 min. Not happy about that. Then they gave us the wrong room on the wrong floor. The 2nd floor had a bad smell but the 3rd floor was much better.... More

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Baltimore, Maryland, Usa
1 review
2 of 5 stars Reviewed 19 April 2013

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Review collected in partnership with Best Western

Amherstburg, Ontario, Canada
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 April 2013

For the money, the hotel is a good value but the front desk staff in the evening we arrived was by herself and extremely slow and not very competent. There was a group of 5 of us and it took us 30 minutes to check in. In that time she gave away two of the reservations in our group to... More

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CDunn-DOS, Director of Sales at BEST WESTERN PLUS Harrisburg Airport Inn & Suites, responded to this review
19 April 2013

Dear Valued Guest, I would like to appoligize for the situation at hand that you have encountered with our front desk agent(s). We strive for 100% guest satisifaction and in this case we did not do such, I am truly sorry for not meeting nor exceeding your expecations and we are working with our departmental managers to rectify the situation... More

1 review
2 of 5 stars Reviewed 8 April 2013 via mobile

We usually are quite pleased when we stay at a best western and all the ones we have stayed at are very much updated. But this hotel must have been left out of the loop. We stayed at this hotel during our stay this past weekend for our trip to Hershey and regretted not reading the reviews or calling before... More

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Roxann582, Manager at BEST WESTERN PLUS Harrisburg Airport Inn & Suites, responded to this review
9 April 2013

We would like to thank you for your feed back and do apologize for the issues you had while you stayed at our property We did resolve the ant issue ,happy that the manger could find you other accommodations We are working on making our hotel better for our guest Sorry I can not do anything about the grave yard... More

Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 April 2013

The "free shuttle" to and from the airport runs only from 7am to 9 pm IF the shuttle driver shows up. On my stay I landed at the airport after 9pm and was told to take a cab - $14 for a 4 miles ride. In the morning, no shuttle driver so I got a horrible ride in a smoke-filled... More

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Roxann582, General Manager at BEST WESTERN PLUS Harrisburg Airport Inn & Suites, responded to this review
9 April 2013

We do apologize for any inconvenience you occurred while staying at our property We as a management are working to make our hotel a better place for our guest Thank you for your input More

Hastings, Nebraska, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 29 March 2013

I thought booking a Best Western Plus hotel would mean I would have a nice place to stay. I was Wrong!! The smell of the lobby was Gross!! Cant even describe it!! Everything from the carpet, bedspreads, beds and TV's need to be replaced!! The rooms were filthy, a hair ball under the sheets, hair on the mirror and the... More

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Review collected in partnership with Best Western

Pittsburgh, Pennsylvania, Usa
1 review
2 of 5 stars Reviewed 29 March 2013

The nice things I can say about this location is, that it was close to the turnpike, the beds are very comfortable, and the staff was very friendly and pleasant. I wish I could stay more nice things about this location at this time. With the kitchen and Restaurant/Bar closed do to being an off season and limited staffing well... More

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Review collected in partnership with Best Western

Hershey Lodge and Convention Center
Great value on a similar hotel
Hershey, PA
4 of 5 stars 1,046 Reviews
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Additional Information about BEST WESTERN PLUS Harrisburg Airport Inn & Suites

Also Known As:
Best Western Plus Harrisburg Airport Hotel Middletown
Best Western Plus Harrisburg Airport Hotel
Best Western Plus Harrisburg Airport Inn And Suites
Best Western Hotel Middletown
Best Western Middletown
Middletown Best Western
Address: 815 South Eisenhower Boulevard, Middletown, PA 17057
Phone Number:
Region: United States > Pennsylvania > Middletown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Middletown
Price Range: £
Official Description (provided by the hotel):
The Best Western PLUS Harrisburg Airport Inn & Suites - located just outside of Harrisburg and Hershey, PA! The closest hotel to the Harrisburg International Airport, the Best Western Plus Harrisburg is located just off the Pennsylvania Turnpike and Interstate 283 and is ideal for both corporate and leisure travelers. When it comes to quick and easy access to the Harrisburg International Airport, Hershey Park and Attractions, Historic Lancaster, or Gettysburg, or a quick stop-over on your way thorough Central PA, the Best Western PLUS has it all! Yearly Hershey Park Packages available! The Best Western PLUS Harrisburg Airport Inn & Suites in Harrisburg, PA features comfortable and well-appointed standard rooms and deluxe suites. Room amenities include cable/satellite TV with free HBO, in-room movies, a complimentary USA Today newspaper daily, complimentary high-speed wireless Internet access, , and free local calls. PLUS - we start your day off right with a complimentary Continental Breakfast! or work up a sweat in our Harrisburg hotel’s fitness facility featuring weights and cardio equipment. A game arcade room is also available for our guests' enjoyment. To further enhance your stay, the Best Western Harrisburg Airport Inn & Suites provides free on-site parking for all guests. ... more   less 
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BEST WESTERN PLUS Harrisburg Airport Inn & Suites
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