I am writing not from the standpoint of having stayed in this hotel but from having dealt with the General Manager about a block of rooms for a group attending a local area car show. I spoke to him, he blocked the rooms for the group, sent a contract, then completely blew me off and rented the rooms out from... more

This is my first review on TripAdvisor. My wife and I have traveled many places including China, Brazil, Europe, Caribbean, California, and Mexico and have stayed in a range of hotel types. For this particular trip I was traveling with a group of 13 people made up of couples, elderly ones, singles and young children so we all had differing... more

The staff was rude, the initial room was bug infested, the second room was not very clean. We shortened our stay by a night because we couldn't bear to stay a night longer. We asked for a taxi to be called so we could get to downtown Harrisburg. Do not use the taxi company that they will call for you---we... more

This was our first time at this Quality Inn and it will NOT be our last !!! Our experience was a very positive experience. Right from the start Rachel and her staff were friendly, knowledgeable and helpful. Our group of 40 (including adults and children) were there for 3 nights and 4 days for the prestigious Soccer Keystone State Games... more

Stayed here for a soccer tournement nearby which was convenient. The hotel is a former Fairfield Inn which has outside room access for the first 2 floors and indoor hallways for the 3rd floor. Room & bedding was adequate however another group found a dirty diaper hidden in their bedding. The most frustrating experience was obtaining towels during the whole... more

Stayed at Quality Inn with my family it was a great experience. check in was excellent Christine was awesome she she was professional . room was great ,breakfast was also good kids enjoyed the waffle's in the morning. we will certainly stay there again and will recommend it to every one we know. more

My three kids and I recently stayed at Quality Inn New Cumberland for the first night of our three-city vacation. The room was clean, but too small to fit the cot we requested. The pool was in order, but the fitness room and business center were useless. Continental breakfast was great (they even have a waffle maker!). Service was also... more

Was a trip for 6...(our family of 4 and the two grandmothers) I spoke with "Rachel" and requested 2 rooms that would be close since our mothers are both seniors and have some health issues, we also asked for 1st floor. When we arrived we got EXACTLY what we asked for. The breakfast was great! Shower was Excellent. I just... more

July 25-27, 2008 We decided to stay at the Quality Inn due to it's favorable ranking on Trip advisor. We are from the area, however, my husband is handicapped so we needed an accessible place to stay. From the very start we were disappointed. At registration, the gentleman had on a very wrinkled white shirt with his shirttails out and... more