Had a terrific stay at the Westin Pittsburgh this week. Everyone we met was terrific and had a high customer service orientation. Walter, the van driver, is a piece of work a real gem. The concierges were good, as were the bellmen. I brought my dog, and she was welcomed by all as well. The only negative - when I... More

Classic Westin service, beds and quality. Centrally located and close to food. The business center is small and not condusive to late night working sessions. More

Picked the hotel via Hotwire as we wanted to stay in town after an afternoon Penguin game. We chose the 4 star hotel for only $100 and it turned out to be the Westin (hotwire doesn't allow you to see the hotel name prior to purchase). We were able to get a parking space near the PAT bus garage entrance... More

I've traveled here quite a few times and found it to be old and dirty. Sadly, it doesn't seem to be improving. On my recent visit the guestroom was generally fine, but the bathroom was just gross. There was clomps of hair on the dryer, the showerhead looked corroded, the shower curtain had some filth on it that looked like... More

We were there for the Pittsburgh World of Wheels, and this was the host hotel with a special rate which was very substantially discounted, from $200 a nite, however, that's where it ended. After that, they just "nickel-dimed" us: Parking is $20. a day. Room service has an extra $2.50 delivery fee added, on top of the tip (that's what... More

You know what? This is a fantastic hotel, except one thing. It smelled like bad body odor. I asked them to put air freshener in my room while I went out for dinner. It did not help. It was not my room specifically that smelled, but the whole floor. Anyhow, I got used to it, and slept okay. Other than... More

A fairly average Westin with a decent room. The bathroom didn't live up to Heavenly standards with old fixtures. Worst part is the tub didn't drain well so I enjoyed a shower with water up to my ankles. But if you're in town for business and are Starwood its a great location. More

Hotel and location were fine (although not quite as nice as some Westins), but the gal at the front desk (Stephanie G.) was the most condescending, rude clerk I have ever encountered at any hotel in America, and I stay an average of 40 nights a year. Brought the issue to the GM after my stay and he was very... More

The good: The hotel is in a great and convenient location -- right downtown and next to the convention center. The hotel has a nice gym and a sauna/steam/jacuzzi. The locker room is also well stocked with amenities. Awesome bed and pillows! The bad: Not upto a 4 star hotel standards. The hotel can use some more cleaning staff. Being... More