Dear NCTravelDiva, Hello there and thank you so much for reviewing your stay as our recent guest. It was great to read that we were able to provide you with a positive experience during your stay for the Pittsburgh Marathon which by the way, I hope you or participants you may have been supporting fared well in. Similar to all... More

Dear Mom24kidz, Hello and thank you so much for taking the time to write of your recent experience as our guest. It is great to learn of your enjoyment of our in-suite amenities such as the Keurig coffee makers that appear in every suite. I apologize for your comfort finding of our sofa sleepers and you may be assured that... More

Dear JoJo_Da _Explorer, Good morning! Thank you very much for letting other Trip Advisor visitors know of your great stay experience. We have enjoyed a fabulous relationship with the Pittsburgh Penguins and are proud to be their official hotel as well as that for both the Consol Energy Center and Duquesne University. In addition to your thorough description of the... More

Dear Rebecca B, Hello and thank you for reviewing you recent experience as our guest. It was a pleasure having you! We like to consider ourselves the premier hotel destination in Pittsburgh for anyone seeing an event at our next door neighbor, the Consol Energy Center. Our complimentary shuttle service has been and shall remain a proudly offered service and... More

Dear DrYoung75, Hello and good morning. Allow me to thank you profoundly for letting other Trip Advisor users know of the excellent guest experience you had during your stay this past March. We take immense pride in being able to provide the services you mentioned as well as others that perhaps you did not have the opportunity to enjoy such... More

Dear jacobsjs, Hello and thank you so much for letting us know of your positive experience as our guest this past month. On a future visit that we certainly hope to have you again for, may I suggest utilizing our complimentary shuttle service that will gladly take you to and from any of several dining options throughout the entire Pittsburgh... More

Dear allygirl_05, Good morning and thank you very much for taking the time to review your recent guest experience on Trip Advisor. You can be assured that the regret from the tragic situation in Boston, and the resulting consequences as it related to the postponement of that Saturday's game (while only a background concern in the larger picture of course)... More

Dear MdvGator, Hello and thank you so much for taking the time to let other Tripadvisor users know of your great experience as our recent guest. We very much appreciate the feedback we receive from all our guests but of course we take special pride in knowing we've reached our goal of excellent service with stays such as yours. We... More

Dear jzombek, Hello and thank you so much for your kind words and in-depth descriptions regarding your recent stay as our guest. We are extremely happy to have been of service to you in such a positively memorable way and we very much appreciate you taking the time to express as much for other visitors of Trip Advisor to read.... More