I planned on staying at this hotel for a 2nd consecutive night but thanks to Michelle's poor customer service I seen the light. I stopped by the front desk which was vacant for a whole 2 minutes which is forever in the hospitality field until I knocked and the front desk manager Michelle Battista appeared shortly after. I told Michelle... More

My husband and I stayed here for New Years Eve. This is our second stay here. The rooms are clean and the bed was very comfortable. Check in and out was very quick. We enjoyed two free drinks then the free shuttle took us to Station Square. The shuttle stopped at 10:30, so we took a cab back to the... More

We stayed at this hotel for New Years Eve and what a great choice. The room was small but for the amount of time you spend in the room it was perfect. It was very clean and though the bed was only a full size the bed was very comfortable and fresh. The complimentary adult drinks during happy hour and... More

I stayed here the other day while on vacation. I checked into a Double bed room and there was thick nasty hair on the bed. The entrance to the room is crowded with a couple of other entrances so there is no way people can open their doors at the same time. (they would run into each other) The entrance... More

The BW Parkway Center is very convenient. They have a free shuttle, breakfast, Internet and a much nicer exercise facility than I expected. The bed was very comfortable. My room was quite small, but I didn't spend much time in it anyway. This is an old property and could use some updating. My rating would have been closer to average,... More

I didn't choose to stay here - my company booked me here since its in a nice central location and is right by the highways. The hotel is very old like everyone else has mentioned. Its in dire need of a makeover. But it is kept up pretty well, I check things like the elevator maintenance, and it had been... More

the Parkway Center Inn is a nice inner city hotel. Located outside the downtown of Pittsburgh it was not a bad stay. EXCEPT for the night staff at the check in desk. A young lady clerk was all but rude...totally disinterested in my checking in..she failed to answer a question about handicapped access...just ignored me. She would not wait to... More

The location was a fit for us. This is near both downtown and the south hills. Our worries about using the shuttle were unfounded: The service is excellent - beyond expectations in both directions to and from downtown - and we enjoyed the friendly drivers. Not having to drive downtown and worry about parking enhanced our experience. (We wanted to... More

Great location. Easy on/off route 376. The complimentary shuttles to/from downtown, airport, casino, Station Square and inclines are terrific but only if you don't have a tight schedule. After calling for the shuttle to pick us up from the casino and told it would be about forty minutes, it turned out to be over an hour. The rooms are clean,... More