My main problem is the relative unfriendliness of the staff. They give you the distinct impression that you're bothering them and wasting their time. Case in point: when I checked into my room, I discovered that the bed sheets were covered in dog or cat hair. When I complained at the front desk, they told me that they didn't have... more

If only the hotel was as good as its staff. The positives: friendly, helpful staff, nice pool and workout area, good buffet (pre-made omelets, sausage, bacon, made-to-order waffles, breads, etc.), good wi-fi, and its own stoplight. The negatives: broken top lock on door, loose hair dryer mount (which my wife pulled off of the wall, right over the sink), and... more

My husband and I are "frequent flyers" at Choice Hotel's the parent of Comfort Inns. One of us is in some type of Choice Hotel every week. So, we accumulate a lot of hotel points. One night I decided to use points to stay at this hotel. You would have thought I was stealing food out of their mouth they... more

Our company contacted the hotel because our truck driver needed to sleep for safety purposes. I spoke to the clerk, asked about rooms for the night, only had one left. She gave me a verbal committment for that room for my driver. Only to have the verbal contract broken when he arrived. She then rudely told him he could stay... more