The hotel certainly does not live up to its name. I expected so much more. It first started with the unaccommodating person at the front desk. Obviously accommodating to the person in front of us who she waited on for at least 15 minutes before being able to check us in. Wasn't there anyone else around to help. Oh, yes,... more

I was upset after my priceline lowball of $50 for the area was excepted as the reviews i read were horrible. I'm quite picky so my decision to stay a second day should speak volumes. Yes, the property is a little dated (early 90s feel in hallways & loby) but I found it to be clean, staffed with delightfull employees... more

We just got back from a Girls Weekend at the Chateau Resort and Conference Center and I wanted to share the very nice time we had there. I had read a few negative reports about the resort and was uncertain if it was the best place to stay - IT WAS! The rooms were very clean and we had a... more

Mold in bathroom. You could see and smell it! Why couldn't the housekeeping staff? Bathroom door did not fit the door jamb and was impossible to completely close. Bathrooms for the guest rooms in general need to be completely gutted and upgraded. The control for the tub/shower was extremely hard to operate. Housekeeping did not replace wet bath mat or... more

We stayed here while visiting the area and going to Mount Airy casino. The room was clean, decent size and the bed was extremely comfortable. The staff was very helpful with recommendations on local eats and bargains. Quiet, no noisy loud neighbors. Very pleasant stay. Not sure why all the other reviews were so negative, I found it to be... more

Our stay at this hotel was a very unpleasant one. The staff was not friendly at all. We asked for clean towels and they said that they would take of it and we had to wait about an hour and a half before they gave us new towels, after calling twice. We had to keep going to the front desk,... more

Sadly, this well located property has gotten rather shabby and run down. On a visit 4 years ago, we found the place clean and well run. A recent stay found; torn screen in the sliding doors to balcony, tracks in the doors hadn't been dusted in years, furniture in the room was chipped and scratched, overpriced and underheated breakfast buffet.... more

We went for the weekend and had a blast! Listen everyone this is the Poconos- Do you get it? It's not going to be like staying at a 5 star resort on a tropical island!! But it is clean - close to all and very teenage friendly. My family had a ball- the staff is friendly and very accomodating the... more

Went up for a mid-week mini vacation with the wife and my 3 yr. old son. For what we paid (2 nights + breakfast package) plus the condition of the hotel, it was an average experience. On the plus side, the hotel clerk checking us in took her time to calculate the best package deal for us - most places... more