I called at 4am to rerserve my room. No one picked up the phone it went automatically to an automated service while I was on hold. After 10 minutes of waiting I went to the site and did it online. The room was okay. The hottub takes with no exageration 30 minutes to fill. Plus two ofthe jets were not... More

Just spent one night at this hotel, and it certainly wasn't as bad as some of the reviews said. Yes the bathroom is really small and our shower head was also coming out of the wall, but not much you can do about that without remodeling. The room itself was really clean and I happened to have a very clean... More

I recently spent a full weekend at the West Mifflin Comfort Inn. Staff at front desk and breakfast area were wonderful and accommodating, the breakfast was good, the rooms seemed clean with no bed bugs. Big plus! Although, the bathroom needed work. The shower head came out of a big hole in the wall. I was afraid to move it... More

We stayed in this hotel before, but Room 208 has the smallest bathroom I have ever seen. Seriously it was 60 x 66. Barely room to close the door. It was like showering in a closet with a toilet stuffed in there. Another major problem was the breakfast area on Sunday morning. There were not enough seats, the food was... More

I've stayed at a few Comfort Inn hotels in past years; however, this property is byfar one of the bests! My wife and I stayed on June 29-30th and will definitly be returning to Comfort Inn West Mifflin on our next visit with family. We had a small issue at check in but the AGM, Jim, resolved that on Saturday... More

After running the gauntlet of smokers out front, the heavily tatooed, purple haired desk clerk told me my reservation was cancelled by Choice Hotels because they didn't have a double-double room available. When I later called the Choice Hotels customer service line to complain, I was told someone at the hotel had cancelled the room about an hour after I... More

We stayed here recently to attend my daughter's wedding in Pittsburgh. She booked a block of rooms here as well as at another near-by place. We thoroughly enjoyed our stay. The staff was available, professional, and friendly. The rooms were very clean, the wireless worked flawlessly, and the breakfast offered a great variety of choices. I have no complaints and... More

The back door to the ground floor (which is not in view of the front desk) had the lock on the door disabled permanently so you didn't need to swipe your card--you could just walk right in from the back parking lot. Since my room was a couple door down, I didn't feel real secure. Then they claim to have... More

I read a few bad reviews then one that said not to believe everything written, so i decided to try it. I understand it is an "economical" choice...but it really wasnt up to par. Room had bad mildew odor and smoke odor, it was a smoke-free room. The bathroom was not clean, mildew shower curtain and the smell was so... More