Hello, Thank you for taking the time to share your recent Courtyard experience with us. I was thrilled that you referred to our staff as "Welcoming!" Our number one focus is to always deliver outstanding customer service and to exceed the expectations of our guests. Thank you again for giving us the opportunity to do so. I do hope we... More

Hello, Thank you so much for sharing your wonderful comments on the service and services you received at our Lincoln Courtyard property. I am disappointed; however, that you were disturbed by children running in the hallways until late in the evening. Please be assured that when we have large groups in house we have security on property to monitor the... More

Hello, Thank you for taking the time to share your recent Courtyard by Marriott experience. Your feedback is important to us. All guest comments are shared and discussed with staff in an effort to improve upon our service and services and to embrace and celebrate our many wonderful service stories. Thank you for allowing me this opportunity to do so.... More

Hello, Thank you so much for taking the time to write about your recent Courtyard experience. It sounds like you really enjoyed your stay with us and our staff demonstrated great customer service. I am disappointed at check in you were not personally acknowledged and Thanked for your loyality with Marriott. Please be assured that I have addressed your feedback... More

Hello, Thank you so much for taking the time to share your recent Courtyard experience. I am so pleased that our hotel and the amenities that we offer contributed to a great birthday weekend. Thank you for allowing us to be a part of your celebration. I hope that you are able to visit us again; perhaps, during the warmer... More

Hello, Thank you for sharing your recent Courtyard experience with us. It is certainly through guest feedback and comments that we are presented with opportunities to improve upon our service and services. I sincerely apologize that after a long day of travel your room was not guest ready. I am disappointed that it took ten minutes for you to get... More

Dear Valued guest, Thank you for providing me with your feedback on your recent Courtyard by Marriott visits. I am extremely alarmed and so disappointed that we have failed to provide outstanding customer service and services that all of our guests deserve. I wish, first and formost, to apologize to you for your room not being thoroughly cleaned both times... More

Hello, Thank you for sharing your recent Courtyard experience with us. Our guest feedback is so important as it gives us an opportunity to improve our service and services. It appears that you really enjoyed our guest rooms and outdoor living space. I do hope the weather permitted you to realx around the outdoor fire pit in the evening as... More