I wanted to write and say what a great value this hotel is for families...My kids were in the pool until 9:30 at night....The free breakfast had a huge spread, with mini cinnamon rolls that the kids went nuts for...and would have eaten 5 or 6 each if I'd let them...The staff is clearly experienced with kids, as they were... more

I want to warn everyone out there. I had two suites booked. When we arrived the first night, one of the suites had bed bugs all over the place. The other suite was okay and the regular room that my parents ended up staying in was ok. However, once one room has bed bugs, it's only going to be a... more

We stayed one night while on a quick visit to Newport. Rooms were clean and neat. Located in a quiet area. Excellent value if all you need is a good nights sleep. more

The staff and management don't know the meaning of customer service. Completely unresponsive to issues and feedback. No emergency maintenance capability. Run out of everything at breakfast and let all trash bins run over. I don't recommend staying here if you have any other option. more

We just spent three nights here, this past Wednesday through Friday night. It is a very nice hotel. The rooms are large and very clean. The carpeting, bathroom, etc., look very new, so it must have been recently remodeled. The staff was friendly. The walls are thick enough, meaning we didn't hear much noise from other rooms. Breakfast is okay.... more

My husband had a business trip Rhode Island Thursday-Friday, and I decided to tag along and hang out in Newport during the day on Friday and then my hubby and I were going to enjoy Friday night/Saturday together. My husband found out they had jacuzzi rooms and booked us one for the weekend. When we arrived to check-in, we were... more

It started upon arrival. I came to the front desk while my husband and niece unloaded the luggage. There was a sign saying that the desk person was "helping someone else in the hotel". This sign was on the front desk almost the entire weekend, and staff appeared to be "hiding" in the room behind the back wall of the... more

We stayed at the Holiday Inn Express over the Columbus Day weekend only because it was the only reasonably priced hotel that would let us book one night. All of the rest required 2 nite minimum including the Marriott and Hilton. It was a short ride to Newport, took East Main to Broadway to Rhode Island to Memorial which brought... more

I stayed in this hotel this past weekend, and I must say it was a very nice hotel. I had a suite with a seperate bedroom with a king size bed and then a living area and kitchenette and it was like being in an apartment. What a big difference it made. Pay the extra money if you like more... more