Very personable and complimentary, Michael and his team thoughtfully and promptly followed through on our request for roll-away bed and an extra robe for our visiting daughter. Sounds simple, but they did it quickly and pleasantly. They kept asking if there was anything else we needed. They were thoughtful, considerate, and most importantly DELIVERED on what they promised! We're in... More

I spend about 8 weeks a year in hotels. This hotel has overly helpful staff at the front desk, maid service and club room (most notably Alex). This hotel has many small touches that typically exist in 4 and 5 star hotels. Its located close to the airport, main highway and restaurants. Excellent value. Very pleased. VB

I stayed at this hotel for two nights prior to attending a conference in Providence. I brought my husband along with me and came in a few days early to explore Rhode Island. The hotel where the conference was being held was booked for the two night proceeding the conference-- as were the majority of the hotels in Providence that... More

We had a travel team of 20 athletes and adults - every detail, change, special request, question and worry got the same response "no problem" A buffet dinner, 10 rooms and buffet breakfast were all spot on, and extremely reasonably priced (they actually cared that we were on a budget). Ashley in Sales truly understands hospitality - she was a... More

This hotel was a very convenient stop for me while attending a meeting. The staff was marvelous and I was given an upgraded room. The king size suite was large and comfortable. The only drawback was the furniture was a little dated but it worked. The Club Lounge was wonderful and the waiter there that night (I think his name... More

The hotel itself is nice and convenient to both Providence and Newport. What really made this hotel stand out was the staff. Jamel assisted me in my initial check-in, and he was such a pleasant personality after a long day of travel. Together with Kevin, the evening staff was great. Then Daniel in the restaurant was one of the best... More

This hotel was wonderful for a quick night away to see a concert in Providence! The front desk was extremely helpful in directing me to get my needs. Michael McMahon went out his way to help us, which was unexpected, but very much appreciated.

On my 25th night this year. The staff is always very friendly and attentive. Jamel and mike make check-in a breeze. Free wifi and the only hotel that I've found near providence with a club room. Restaurant is good also. I recommend the burger or baked buffalo wings.

comfortable place, not such a great area, but good facilities. we had fun in the pool and enjoyed the club lounge. rooms r comfortable. it has a lot of restaurants around it. the front desk is nice and helpful as is housekeeping. close to providence.