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Best Western Charleston Downtown Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 14 reviews
14 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
6
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#25 of 49 hotels in Charleston
Description:
8-story modern high-rise - overlooking Ashley River, 1 mi to historic district. Come stay at your affordable Best Western Charleston Downtown Hotel... 8-story modern high-rise - overlooking Ashley River, 1 mi to historic district. Come stay at your affordable Best Western Charleston Downtown Hotel. We are a 100% smoke-free, eight-story, interior corridor hotel that is only minutes away from the historic district of downtown Charleston. We offer free parking, gourmet coffee and tea, fitness center, business center and outdoor swimming pool. more » « less
  • Address
    250 Spring Street
    Formerly Ashley River Inn
    Charleston, SC 29403
Check Rates: £68 $134 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 14 traveller reviews
  • What to Expect:
    • 3.5 based on 11 reviews Rooms
    • 3.5 based on 11 reviews Service
    • 3.5 based on 10 reviews Value
    • 4 based on 11 reviews Cleanliness
  • Recommended For:
    • 50% based on 13 reviews Families with Small Children
    • 40% based on 13 reviews Families with Teenagers
    • 40% based on 13 reviews pet owners
    • 40% based on 13 reviews Older Travellers
    • 30% based on 13 reviews Young Singles

Reviews of Best Western Charleston Downtown Hotel

( 1-10 of 14 )
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4 of 5 stars
Virginia Beach, Virginia
1 Jul 2008

Stayed one night at this hotel with my family and loved it. Great location near Historical Charleston. McDonalds and Arby's next door and Hardee's Across the street. Manager Steve was very professional as were the desk staff. They offered breakfast but it was a little pricey so we walked to McDonalds. I would certanly stay again. more

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2 of 5 stars
Quincy, MA
20 May 2008

First off...this hotel is a LOT farther from Historic Charleston than they make it sound. We did not rent a car, as this is the Best Western "Downtown." We arrived early for checkin and the staff was friendly and held our bags for us. But as soon as we asked for walking directions to the shopping areas they looked at... more

Management response from
bestwestern41090, General Manager

Providing our guest with the best in accomodations at an affordable price to include exemplary Guest Services is an important benchmark for our staff. A vital part of our process is receiving constructive feedback from our guest enabling us to fine tune our operation to better meet their respective needs and expectations. Your comments are very much appreciated. I would...

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3 of 5 stars
Wichita, Kansas
19 May 2008

My wife and I stayed two nights at this hotel. There were several problems that occured during our stay. None of these issues were major, but they did result in an uncomfortable stay. If one of the issues (air conditioning) had been addressed when we first reported it, our stay would have been more comfortable. Upon checkout, someone at the... more

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5 of 5 stars
Greenville, SC
9 May 2008
3/3 found this review helpful

My wife and I traveled to Charleston this past weekend for a short getaway and had a most refreshing experience while staying at the Best Western hotel. I say refreshing simply because we were greeted by Steven and I believe her name was Tracey with smiles and humor during a very busy time when we first arrived. Everyone we came... more

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3 of 5 stars
Fayetteville NC
7 May 2008
2/2 found this review helpful

If you are looking for a five-star hotel, look elsewhere. If you are looking for a good value that is not too far from this historic district, this is the place. As stated in previous reviews the property has recently been renovated. The rooms were clean, but the AC unit was a bit loud. There was cable TV and a... more

Management response from
bestwestern41090, General Manager

Constructive comments are very important to our continued success. Guests taking valuable time to note both good and bad aspects of their stay enables us to fine tune and make change in the operation when appropriate. Obviuosly, some of the issues are noted as serious and consequently we have taken immediate steps to remedy the challenges the guest had during...

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2 of 5 stars
Cherryville, NC
11 Apr 2008
1/1 found this review helpful

*The part that will alarm most travelers is at the billing portion of this review found in the last paragraph. My stay at the Best Western Charleston was not the most relaxing of vacations. My husband and I arrived from a 4 hour drive at around midnight. We were anxious to get to sleep for our 3-day weekend. When we... more

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3 of 5 stars
Charlotte, NC
9 Apr 2008

There's not much I can add to the other reviews about this hotel. Just know that it's not exactly walking distance to the historic downtown section of Charleston. Having said that, the hotel was very courteous and arranged for a taxi whenever asked. Fares were about $5 to the center of downtown, which is probably cheaper/easier than driving your own... more

1 Apr 2008

We booked through Priceline and were initally pleased with the location and price. However, when we checked in to our room, we found the tiniest rooms on the 1st floor with a fenced in "patio" - we questioned this until we noticed that the sliding glass doors had obviously been jimmied from the outside several times. We were traveling with... more

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1 of 5 stars
Dongduchon, Gyongiddo
22 Mar 2008

I booked this hotel for government business and initially was satisfied with the room. After the second night however, I awoke to several large bed bugs on my pillow. Needless to say, I have over 30 bite marks on my arms and back. This was the first time in my life I encountered these vile creatures! For $10-$20 more you... more

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4 of 5 stars
New Cumberland, Pennsylvania
9 Mar 2008

I recently stayed at the Best Western Charleston Downtown while attending a conference at the adjacent Marriott. The rooms were half the price of the Marriott. My roommate and I had a top floor corner room with 2 queen beds. You could step out onto the small balcony; granted, it wasn't big enough for chairs, but nice for a breath... more

Reviews of Best Western Charleston Downtown Hotel

( 1-10 of 14 )
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Best Western Charleston Downtown Hotel Also Known As

Address: 250 Spring Street, Formerly Ashley River Inn, Charleston, SC 29403