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Best Western Sweetgrass Inn


TripAdvisor Popularity Index
#19 of 59 hotels in Charleston
TripAdvisor Traveller Rating
4.0 of 5 stars 106 Reviews
Recommend73% |
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“Cheap” 31 Aug 2009 - mak1308
“Great option for Charleston” 21 Aug 2009 - OPaul1
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top Charleston hotels = £170
£57* Sleep Inn Charleston 4.0 of 5 stars 73% recommend
£71* Best Western Charleston Downtown Hotel 3.5 of 5 stars 77% recommend
*Average prices

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What's Near Best Western Sweetgrass Inn

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Sleep Inn Charleston £57 0.1 mi 0.1 km 4 of 5 stars
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Comfort Suites West of the Ashley £73 1.6 mi 2.6 km 4.5 of 5 stars
Hampton Inn & Suites Charleston / West Ashley £59 1.7 mi 2.7 km 4 of 5 stars
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Top-Rated Nearby Restaurants
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Top-Rated Nearby Things to Do
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Best Western Sweetgrass Inn
1540 Savannah Highway
Charleston, SC 29407-7845
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Title Source
“Best Western Sweetgrass Inn” Expedia.com
Best Western Sweetgrass Inn
Hotel class 2.5 of 5
1540 Savannah Highway, Charleston, SC 29407-7845
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Reviews you can trust

73% Recommend
4.0 of 5 stars 106 reviews
Excellent
36
Very good
34
Average
12
Poor
11
Terrible
13
By trip type
All (106)
Business (4)
Couples (42)
Family (23)
Friends getaway (5)
Solo travel (5)
[ Date ] [ Rating ]
“Cheap”
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2 of 5 stars
mak1308
North Carolina
31 Aug 2009 | Trip type: Couples

The positives about this hotel were the staff and the service, and the nice, but average continental breakfast. The location is nice enough (it's not in downtown where all of the action is, but it's just a short drive away). Maybe it's impossible to avoid in a location like Charleston during the summer, but there was so much humidity in... more

Management response from
SICGM, Bill Richards - General Manager

I would like to thank this guest not only for choosing to stay with us but for taking the time to write a review as well. We always appreciate guest feedback as it provides us with a valuable tool which we can use to improve our operation. I am sorry the humidity was such a problem in this guests room....

“Great option for Charleston”
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4 of 5 stars
OPaul1
England
21 Aug 2009 | Trip type: Couples
1/1 found this review helpful

Friendly and helpful staff in a good quality hotel. The pool is SUPERB and just what you need after a day walking Continental breakfast, all day tea and coffee and near to restaurants A few miles from the historic district but an easy trip. Charleston is amazing more

Management response from
SICGM, Bill Richards - General Manager

I would like to thank this guest for taking the time to post their comments. I am very happy to hear that they enjoyed their visit with us as well as their time in Charleston. Thanks!

“A Wonderful place to stay”
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5 of 5 stars
Mommataxi
Maynardville TN
13 Aug 2009 | Trip type: Family
1/1 found this review helpful

The hotel was absolutely wonderful!! We brought our Grandbabies for their first beach trip. The Staff go above and beyond to make each guest feel special. Each one you meet are extremely friendly. We most definately will stay here again in the future!! more

Management response from
SICGM, Bill Richards - General Manager

I would like to thank this guest for not only posting their comments but for staying with us as well. I am sure my staff will be very happy to hear that their hard work is being noticed and appreciated. Thanks again!

“A Great Place to Stay”
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5 of 5 stars
SGBS95
Toronto, ON
12 Aug 2009 | Trip type: Family
1/1 found this review helpful

We chose this hotel because it is pet friendly and we were traveling with our small dog enroute to Hilton Head, SC. We stayed for two nights and thoroughly enjoyed our time. Monique took good care of us on check-in and she was both pleasant and very helpful. Our initial room was on ground floor at the back of the... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this guest for posting their comments. We appreciate all guest feedback as it helps us improve our operation. We try to insure that our guests enjoy not only their stay with us but their visit to Charleston as well. It appears, in this case, that we came pretty close to our goal. Thanks again for...

“Very Disappointed”
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2 of 5 stars
warrior6020
Decatur, Michigan
11 Aug 2009 | Trip type: Family

We arrived after driving 15 hours and checked into our room. We found a large roach in the bath tub and immediately contacted the front desk. The young lady working the front desk was very apologetic. She offered to move us to another room, but after living in an apartment complex with roaches several years ago we didn't want anything... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this guest for posting their comments. We appreciate all feedback, be it positive or negative as it helps us improve. We recently had our pest control company spray our entire building as well as our grounds for palmetto bugs. It appears one has slipped through the cracks. I was made aware of this problem when...

“Not so hot”
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1 of 5 stars
Kris-n-Paul
Dallas, TX
29 Jul 2009 | Trip type: Couples

We checked in late at night after driving over 16 hours to get to Charleston and were hoping for a nice rest in a clean hotel room. Less than five minutes in our room proved we were not going to be getting that. The room smelled like urine and we saw three huge roaches just chilling out on the furniture.... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this guest for taking the time to post their comments. We always appreciate guest feedback, be it positive or negative. I am shocked that this guest received such terrible guest service. I am aware of this situation and I can assure everyone that the room in question has been treated for insects by a professional...

“Great Place To Stay”
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5 of 5 stars
PamNSC
Conway, SC
17 Jul 2009 | Trip type: Couples

Oh my goodness this is a great place to stay! We arrived in Charleston and my husband was not feeling well. I called the hotel to see if by chance we could check in early. They called me back within 15 minutes and told me our room was ready. We arrived and I went to the front desk where I... more

“Nice service but not too clean!”
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3 of 5 stars
pointmtn
Chicago, Illinois
16 Jul 2009 | Trip type: Family

We stayed here 7/10 & 7/11 for $105 a night. When we got there there was an empty gin bottle on the chair of our room. Also, I could'nt find a remote for the TV so I started looking under the bed and out jumps a two inch long Palmetto bug. Normally, I would have been very mad but the... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this guest for taking the time to post their comments about their stay with us. I am mortified that they found the conditions they did upon check-in. We pride ourselves on offering clean, comfortable accommodations at a fair market price. Obviously, in this case, we had a break down in our system. I apologize for...

“Perfect”
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5 of 5 stars
h0neybees
Lexington
12 Jul 2009 | Trip type: Couples

Great place to stay, WONDERFUL customer service! All the staff was great! Very nice property and well maintained. Great Pool! I think it is a great location! We had a wonderful time and will be returning! more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this guest for taking the time to post their comments. We always appreciate guest feedback as it assists us in improving our operation. I am sure my staff will be very happy to hear that their hard work was noticed and appreciated. Thanks again!

“Very Enjoyable Stay”
Save Review
5 of 5 stars
don527
San Jose, Ca
9 Jul 2009 | Trip type: Family
0/1 found this review helpful

We enjoyed our stay at the hotel. The location is great, close to downtown, the plantations..... The breakfasts were very very good, enough choices and the attendant was very helpful. The room was nice, A/C worked great. The bathrooms were a bit outdated and old, but did its function. the service was outstanding, the front desk (monique - spelling ?)... more

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Best Western Sweetgrass Inn Also Known As

  • Best Western Sweetgrass Hotel
  • Best Western Charleston
  • Charleston Best Western
Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Charleston hotels Best Western Sweetgrass Inn
4.0/5.0
106