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Suburban Extended Stay Hotel Reviews, Florence

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Suburban Extended Stay Hotel

2.0 of 5
1914 West Lucas Street, I-95 & US 52, Florence, SC 29501
Hotel amenities
Suburban Extended Stay Hotel
4 traveller photos
Ranked #29 of 39 hotels in Florence
3.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    11
    5
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    15
Date Rating
Nova Scotia
Top Contributor
114 reviews 114 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
55 helpful votes 55 helpful votes
“It met our needs!”
3 of 5 stars Reviewed 19 May 2013 NEW

We were travelling home from Florida and were looking for a place to stay (our original plans had changed due to vehicle problems). We checked the coupon book, but when we arrived at 7 pm we were told that none of the discounted rooms were available. The front desk staff offered a room for $52 for a Saturday night. She... More

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Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
21 May 2013

Dear NSRoadrunner, Thank you very much for taking the time to write a review about your recent experience at the Suburban Extended Stay hotel in Florence, South Carolina. We are pleased to hear that we were able to meet your travel needs! As you mention in your review, our rates do vary based on dates and availability, so we encourage... More

Raleigh, North Carolina, United States
1 review
“There's a New Roach Motel & it ain't by Raid”
1 of 5 stars Reviewed 17 May 2013 NEW

OMG...The roaches were ridiculous at this property. Informed the front desk personnel & s I'm talking to her, a roach was crawling over my foot. When I mentioned it to her, she seemed unconcerned & snickered as if it wasn't the first time she'd had this complaint. My job puts employees up @ this property & I thought my co-workers... More

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Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
21 May 2013

Dear CWilliams68, Thank you very much for taking the time to write a review about our hotel. We are truly sorry for the inconvenience that you experienced during your stay and we would like to thank you for sharing your concerns with our General Manager. We do not take the possibility of bug infestation lightly and we immediately contacted our... More

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North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Multiple Sheets”
1 of 5 stars Reviewed 9 May 2013

DUMP! Sorry, but it is. Still here on our first night and we are on our third set of sheets. Stains on each set. Now they are having ME take sheets off beds in other rooms to find a clean set. Socks are already black from the carpet. NO soap, shampoo, etc. Have to stay here, but will NEVER stay... More

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Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
17 May 2013

Dear rryan3131, Thank you very much for taking the time to write a review about our hotel. We are truly sorry for the inconvenience that you have described above. We have sent you a private message in hopes that we can collect a few more details about your stay so that these issues can be addressed with our team. Thanks... More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“ever kept your shoes on in a motel room?”
2 of 5 stars Reviewed 22 April 2013

Trying desperately to understand the 3, 4, and 5 star reviews for this place. Location was great - right off I-95, property looked OK from the front. Check in was fine, found a parking space right outside the room, then the fun began. The indoor/outdoor carpet literally squished when I walked in.....not sure whether it was from the 1950's style... More

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Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
23 April 2013

Dear capitollobbyist, Thank you for taking the time to share some feedback with our team. We strive to offer excellent customer service and clean, comfortable accommodations to our travelers. We are very disappointed to hear that you do not feel we live up to those high standards and have shared all of your concerns with our management team. We encourage... More

Petersburg, Virginia
2 reviews
“Ewwwww.”
1 of 5 stars Reviewed 8 April 2013

We were on the way home from Florida and stopped in Florence to sleep. We picked this hotel because of the decent price. When we went to the hotel the parking lot was full and there weren't any parking places. Then when we finally got one and entered our room, a bug flew at us. We're thinking okay, its the... More

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Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
16 April 2013

Dear cadyj, We are very sorry for the inconveniences that you experienced on this particular visit. We do not take concerns about bug infestation lightly and immediately contacted our pest control provider to investigate the situation. As always, we will continue to have our hotel inspected on a regular basis and we will immediately act on even the slightest concerns... More

Pasadena Maryland
1 review
1 helpful vote 1 helpful vote
“overnight stop”
5 of 5 stars Reviewed 11 December 2012

This was my first stay at the Suburban I travel to Florida twice a year, generally Florence is the perfect half way point..now I've found the perfect overnight stop. for years I had stayed at the hotel right next to them. My last stay there forced me to reconsider my choices, I made the right one by opting to stay... More

Was this review helpful? Yes 1
Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
13 December 2012

Dear Ruth G, Thank you very much for taking the time to write a five star review about the Suburban Extended Stay hotel in Florence, South Carolina. We welcome all travelers who are in need of a place to rest before continuing on to their final destination, and are very glad that you chose to stay at our hotel. We... More

Carthage, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Excellant!!!”
5 of 5 stars Reviewed 19 November 2012

We stay at the Florence Suburban Extented stay every time we are in Florence, which is a min. Of ten times a year. T he staff is fabulous!!! Rooms are clean and well matained. We are always treated by our name, thanked for being a Choice rewards member. Check-in is speedy as well as check-out.

Was this review helpful? Yes 1
See 2 more reviews by Rosalie C for Florence
Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
4 December 2012

Dear Rosalie C, Thank you very much for your 5 star review! We are so glad that you choose to stay with us when you visit Florence, SC. We really appreciate the kind words about our staff members, clean rooms, and speedy check in process. We would also like to thank you for your commitment to the brand as a... More

North Port, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“My trip to philadelphia”
5 of 5 stars Reviewed 16 November 2012

A fine stop on my way north. Courteous service and helpful for my first time there.The reception was excellent as the clerk informed me that I was upgraded to the extended stay next door with added features at no extra cost. The location was a little hard to find ,but close to everything.The price was excellent.

Was this review helpful? Yes
Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
20 November 2012

Dear David N, Thank you very much for the 5 star review about our hotel. We are so glad that you chose to stay with us on your way to Philadelphia and really appreciate the kind words about our customer service, excellent rates, and convenient location. We welcome all travelers who need to stop for a quick rest on the... More

York, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Drive on by and pick any other hotel in the area”
2 of 5 stars Reviewed 7 November 2012

Not worth the money. Stood one day and immediately cancelled my other reservation for the return trip. Roof of main building looked like it had a recent fire. It sounded like some of the other guests lived there for months and was load through out the night. Room smelled damp and moldy. Bed was not comfortable. It was just not... More

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Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
12 November 2012

Dear Tony5673, Thank you for taking the time to write a review about our hotel. We are disappointed to hear that you did not enjoy your most recent visit. As an extended stay property, we offer a full kitchen in each room so that guests can make us their home away from home for weeks or months at a time.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
“What are they running here!!”
1 of 5 stars Reviewed 25 October 2012 via mobile

Working outta town here is terriable because you can not find a good Hotel to stay at on a per dem budget. This Hotel is awful. Between hookers running ariund car alarms going off people fighting and fussing and the train that runs through here every night. I PROMISE YOU WANT GET ANY SLEEP. its pretty old and nasty. I... More

Was this review helpful? Yes
See 2 more reviews by psb72 for Florence
Danielle S, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review
1 November 2012

Dear psb72, Thank you for taking the time to write a review about our hotel. We are very disappointed to hear that you did not enjoy your most recent visit. We strive to offer our guests comfortable, quiet hotel rooms and want to apologize for any inconveniences that you experienced during your stay. Please know that we have security on... More

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Additional Information about Suburban Extended Stay Hotel

Also Known As:
Suburban Extended Stay Florence
Extended Stay Florence
Florence Extended Stay
Address: 1914 West Lucas Street, I-95 & US 52, Florence, SC 29501
Region: United States > South Carolina > Florence
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 39 hotels in Florence
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Suburban Extended Stay Hotel
1914 West Lucas Street I-95 & US 52
Florence, SC 29501
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