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All 42 Hilton Head hotels »

The Westin Hilton Head Island Resort & Spa

4.0 of 5
2 Grasslawn Avenue, Hilton Head, SC 29928
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Ranked #16 of 42 hotels in Hilton Head
4.0 of 5 stars 652 Reviews
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652 reviews from our community

What travellers say about this hotel
  • Pool area(24)
  • Ocean views(14)
  • Heavenly beds(11)
  • Great time(7)
  • Friendly and helpful(7)
  • Very good(6)
  • Breakfast buffet(6)
  • First nights(5)
  • Only complaint(5)
  • Would highly recommend(5)
Traveller rating
    198
    209
    129
    71
    45
Only show reviews for Family (193) | Couples (218) | Business (83)
Date Rating
rayger
Albany, Georgia
Senior Reviewer
9 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

Lobby was stunning, the grounds were immaculate, the rooms were nice, not great. That being said I would definitely go again. More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

We appreciate your Trip Advisor comments on The Westin Resort being very pretty and your complimentary remarks on our grounds and lobby. The positive news is that our owners are planning a multi-million dollar renovation with the initial processes beginning immediately including full guest room renovation. We do anticipate that our guest rooms will meet and exceed guest expectations in... More

ppasick
Ann Arbor, Michigan
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

We spend 3 days at this beach resort and felt like we had been on a luxury cruise for seven days. The location is on the northern side of the island, away from the hotel/shoppes circus of the rest of Hilton Head. The grounds are beautifully landscaped, and the rooms small but beautiful. The long, white, impeccable beach stretches north... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
13 February 2012

Thank you for sharing that you had great R&R at The Westin during your recent visit. We appreciate your noting that the grounds are beautifully landscaped, the rooms are beautiful, and that you enjoyed the pool area and newly renovated Westin Workout facility. We were also delighted to know that you enjoyed our impeccable beach location and were able to... More

Drhooah
Sevierville, Tennessee
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

We've been vacationing here at The Westin for several years! Absolutely love it! The pools are beautiful w great little tiki bar and music and lunches by the pool. Just a few steps to the ocean from the pool. Rooms are always nice. View is great! Heavenly beds made us come home and fluff up our own bed w feather... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

Thank you for sharing your renewing perspective of your recent visit to The Westin Resort. We especially appreciate the feedback of our repeat customers and always enjoy knowing that our guests love the resort. We also appreciate the complimentary remarks on the pools, our beachfront location, nice rooms, and great view. Delighted to know that you enjoyed the signature Heavenly... More

sunsher
Webster, New York
Senior Contributor
22 reviews
16 helpful votes
4 of 5 stars Reviewed 4 February 2012

Just recently visited for a conference. It was a beautiful resort. The views were awesome. The grounds and pools were impecable. It definitely felt like a resort. The staff was friendly. The restaurant and bar prices were high. I agree with other posters that the carpets need to desparately be replaced, but otherwise I found the hotel to be clean... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
13 February 2012

Thank you for sharing your thoughts on your recent visit to The Westin Hilton Head Island Resort & Spa while attending a conference. It is uplifting to read that you felt the resort was beautiful with awesome beachfront views,and that the grounds and pools were impeccable. We are sorry you found the restaurant and bar prices high, but I can... More

Radtrav
Montreal
Senior Contributor
42 reviews
9 helpful votes
3 of 5 stars Reviewed 29 January 2012

First, I'm not fond of isolated resorts of which the Westin Hilton Head is one. Nowhere to walk. At least 15 min. drive to anywhere. That being said, the resort is in a nice location on a (currently) wide, sandy beach (beach reconstruction was going on during our stay closing the beach to the north). Beautiful grounds, three pools and... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

Thank you for sharing your comments on Trip Advisor concerning your recent visit to The Westin. Thank you for noting the resort is in a nice location on a wide, sandy beach. The beach renourishment project has provided us with a transformed and enhanced beach environment for all those who visit the beach. We appreciate your comment on the staff... More

FOrestlaneTraveler85
Mooresville, NC
1 review
3 helpful votes
4 of 5 stars Reviewed 20 January 2012
3
people found this review helpful

The service at the Westin, Hilton Head is top notch! Almost everyone greets you by name. Use the valet service, those guys know you by the end of the first day! Room service was delivered at exactly the right time. It's nice to stay in a place where the people obviously know how hotel staff is supposed to act. The... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

Thank you for sharing your thoughts on your recent visit to The Westin Resort on Trip Advisor. We were delighted to know you found the service to be top notch as it is always our goal to provide personal and instinctive service. We are so glad that you enjoyed our beachfront location and view from your guest room as well... More

travelingmommy
NC
2 reviews
4 helpful votes
4 of 5 stars Reviewed 17 January 2012
3
people found this review helpful

We booked one night through hotwire at a fabulous rate so we weren't expecting much. We were only there for one night while traveling to another destination but we will definately be back. We somehow were upgraded to an ocean view room. The room was very spacious and yes, the beds were absolutely heavenly. The staff were very gracious with... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

All of our associates strive to exceed our guests' expectations and provide personal and instinctive service, so it is particularly rewarding to read your review about your recent visit to The Westin. Delighted to know we were able to provide upgraded accommodations with an ocean view room and that you enjoyed our signature Heavenly Bed. We have just completed the... More

beachtravelerrrr
New York City, New York
Top Contributor
126 reviews
42 helpful votes
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Went here for a spring getaway and had a pretty good experience. Had booked a room with resort views to arrive and find a not so wonderful picture outside our room. Politely spoke to the folks at the front desk and explained my issue and they happily upgraded us to an ocean view room which was beautiful and really made... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

Thank you for sharing your perspective about your recent stay at The Westin Resort. Delighted we were able to upgrade your accommodations to a beautiful ocean view room and that you had an enjoyable experience. We were glad to read that you found the pool and beach areas to be great. We certainly look forward to welcoming you back in... More

Kathleen B
Woodstock, Georgia
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

This was our 4th stay in the Westin and the first in the Winter. We normally stay in the Spring or in September. However, it was pleasant staying there the 26th and 27th of Dec. The Lobby was filled with Christmas trees and Gingerbread houses which added to the Holiday Spirit. I am very allergic to feathers and the hotel... More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

Thank you for sharing your uplifting comments on Trip Advisor about your recent stay at The Westin Resort. We especially appreciate hearing positive feedback from our repeat guests. Delighted you enjoyed the beautiful holiday decor during your stay and that we were able to upgrade your accommodations to a room with a spectacular view. We are glad you enjoyed your... More

ungerhausen
Greenwood, South Carolina
Senior Contributor
32 reviews
12 helpful votes
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

A great Ocean front resort with a fine spa. The pool area is realy wonderful with a large Wirlpool and kids pool. The park like inner patio offers sunny and shady places. Pool bar and 2 fine restaurants are also available. More

Was this review helpful? Yes
hotel management, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review
15 February 2012

Thank you for sharing your perspective of your visit last summer to The Westin Resort. We appreciate your comments that The Westin is a great ocean front resort with a fine spa, pool area, and restaurants. We certainly look forward to welcoming you back for another renewing and relaxing stay. More

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The Westin Hilton Head Island Resort & Spa Also Known As

  • Westin Hilton Head
Address: 2 Grasslawn Avenue, Hilton Head, SC 29928

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The Westin Hilton Head Island Resort & Spa
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