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Park Lane Hotel and Suites

3.0 of 5
12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Hotel amenities
Park Lane Hotel and Suites
Ranked #18 of 29 hotels in Hilton Head
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259 reviews from our community

Traveller rating
    67
    87
    52
    28
    25
See reviews for
Families
81
 
Couples
100
 
Solo
9
 
Business
9
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Encinitas, Ca
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 24 May 2013 NEW

This hotel would be rated higher if they had been honest about their services. They added a $9.50/day "facility fee" to cover items that were listed as free services in the AAA guide book. These included the TV and cable, breakfast, high speed internet and pool use. Besides the fact that these are normal services at most hotels they were... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 22 May 2013 NEW

For $140/night you would think the bathroom would be big enough to stand at the toilet and shut the door at the same time. Also, we left up the do not disturb and the maids still came in and touched our stuff. Also the bathroom door wad falling apart as were the running boards in the kitchen. We also had... More

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Sidcup, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 May 2013

Could not go anywhere better for afternoon tea ........ Went with 6 friends for champagne afternoon tea - it was scrumptious - all had our own preferred pot of tea ...... Lovely selection of open sandwiches ..... Selection of scones with strawberry jam, chocolate & cream followed by selection of small gorgeous cupcakes and mini eclairs / choux pastries /... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

My husband and I recently enjoyed 2 nights in loft accomodation at this hotel. We checked out Sunday and reached Charleston where I realized I had left a drawer full of clothing in our loft! From the front desk staff that day to the head housekeeper, Erica,who phoned me in Canada the next morning, I was impressed by the staff... More

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Florida, USA
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 27 April 2013

Thanks to a groupon, we had the chance to stay at Park Lane. Making a reservation was quick and easy and when I needed to make a change, they were so accommodating. They were also pet friendly, which was a major plus and allowed my small dog to make the trip with me. The property was perfectly located near Coliginy... More

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1 review
1 of 5 stars Reviewed 27 April 2013

I stayed at this hotel for three days toward the end of April. It was a cheap rate through Hotels.com so I decided to give it a try. Well, it was just like the old saying, "You get what you pay for." First, the rooms are furnished with decor from the late 1980s. The bed comforter and couch had a... More

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LindseyG696
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 April 2013 via mobile

I was all set to give this hotel a decent review. The hotel itself isn't bad aside from needing some new furnishings. The staff however was AWFUL!!!!! First of all we had a sudden LOUD noise come from behind a locked door in our room at about 1:00 a.m. I called the front desk only to be told that maintenance... More

Was this review helpful? Yes 1
Murrells Inlet, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013

This was a nice hotel, but needed some areas painted or cleaned. Room was large, the kitchen had everything we needed, bed was comfortable, as was the sofa. Bathroom was quite small but functional. We only had to go purchase our groceries, spices, paper towels, dishwashing liquid. Parking was plentiful. Breakfast was continental, not enough tables/chairs in the area, so... More

Was this review helpful? Yes 1
Oxford, MS
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 April 2013

The week of April 2, 2013 I stayed at this hotel/suites w/some friends. Our room was on the 1st floor next to a stairway and entrance door; as you can imagine it was noisy. Each night when we'd go to bed, before 11:30 pm someone would run down the stairs and slam that door, then open and close the entrance... More

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northern california
Top Contributor
71 reviews 71 reviews
12 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 12 April 2013

Excellent service, Excellent room! Very comfortable and roomy. Tucked back in a quiet corner in a central location. Nicely done kitchen which we didn't really use to cook, but nice having the refrig and dishes for our restaurant leftovers. Would definitly stay again. Many of you have mentioned the "fees" and yes they are there, so check, but the room... More

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See 6 more reviews by zimms4golf for Hilton Head
 
 
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Additional Information about Park Lane Hotel and Suites

Also Known As:
Park Lane Hotel
Park Lane Hilton Head
Address: 12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 29 hotels in Hilton Head
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 
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Park Lane Hotel and Suites
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