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The Palms Hotel

The Palms Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 64 reviews
64 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
17
3.0 of 5 stars
6
2.0 of 5 stars
16
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#3 of 5 hotels in Isle of Palms
  • Address
    1126 Ocean Blvd.
    (formerly Holiday Inn Express)
    Isle of Palms, SC 29451
Check Rates: £98 $182 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 64 traveller reviews
  • What to Expect:
    • 3 based on 49 reviews Rooms
    • 3.5 based on 48 reviews Service
    • 3 based on 50 reviews Value
    • 3 based on 50 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 50% based on 50 reviews Young Singles
    • 50% based on 50 reviews Families with Small Children
    • 40% based on 50 reviews Families with Teenagers
    • 40% based on 50 reviews Older Travellers
    • 30% based on 50 reviews An Amazing Honeymoon

Reviews of The Palms Hotel

( 1-10 of 64 )
6 Aug 2008

We stayed at The Palms July 26-August 1, 2008. My husband, daughters, and I really enjoyed our stay. Parking was the biggest issue, but wasn't to bad of a walk. We loved being right on the ocean, beach was clean and not to crowded. You are only steps away from shopping, broadwalk food & ice cream. My family enjoyed hearing... more

Management response from
Islandlife00, General Manager

As a general manager I am glad to hear how much this guest enjoyed their stay. The Palms Hotel and this section of the beach is truly a great place for a family to enjoy the "beach" experience. I hate that this guest experienced an unpleasant maid . It is every staff person’s duty to be accommodating and nice to...

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2 of 5 stars
Athens, TN
31 Jul 2008

This hotel is in a great location. Parking is offsite and within a short walk. Not convenient but common for the area. I am a frequent traveler and was disappointed with the room based on the price. We had a great view of the ocean, but the room was not high end. I found visible dark stains on the sheets... more

Management response from
Islandlife00, General Manager

The palms hotel is a great hotel for a beach vacation not ony for the location and views, but for our accomodations and staff. We have high standards when it comes to our rooms and service. We do offer a nice complimentary breakfast, which we keep restocked until 10am and keep it as clean as possible. Our prices are comperable...

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1 of 5 stars
Charlotte, NC
22 Jul 2008

My husband & I are were visiting Charleston, SC for the first time and booked a room after finding the Isle of Palms on the internet. They were kind enough to allow us an early check-in but it only got worse from this point. We entered the room to a find a very small & dark space, very old and... more

Management response from
Islandlife00, General Manager

The palms hotel always tries to accommodate our guests either it be with early check ins, late check outs, or for a different room location. Our rooms are slightly larger than your average hotel room and come equipped with several light sources. Any time their is a maintenance issue in a room or on property we take care of it...

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3 of 5 stars
South Carolina
3 Jul 2008

The Palms Hotel was a pretty decent hotel on a beach where there is very little to choose from as far as hotels are concerned. The area is mostly condos and private homes. We found our room to be adequate. Nothing fancy whatsoever. Seemed clean. Easy access to the beach. Even though parking is in a lot across the street,... more

Management response from
Islandlife00, General Manager

The palms hotel is always looking for guest feedback so that we can praise our staff or improve the hotel. There are not many hotels on the Isle of Palms to choose from. We take pride in being one of the hotels that consistently provides nice and clean accommodations on the beach. Our parking lot is owned by the city...

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5 of 5 stars
Granger, IN
2 Jul 2008

Our family had never been to this part of the country before and were in need of some relaxing time together. The Palms Hotel completely fit the bill. Our ocean front room was spacious and literally steps away from the boardwalk to the beach. With our door open at night, we could listen to the roar of the waves. The... more

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4 of 5 stars
Mount Pleasant
1 Jul 2008

As a resident of Charleston, it was such a treat to stay overnight at the beach and enjoy a "stay-cation". Our room at the Palms had a balcony over looking the water and beach- beautiful views. our room was so spacious and had all the amenites. the hotel was clean, neat and friendly staff. there was a complimentary "continental" breakfast,... more

23 Jun 2008

Our family stayed at the Palms Hotel last week. Our room was clean and housekeeping was very prompt each morning. The pool was clean and never overcrowded. We enjoyed being so close to local restaurants, gift shops, and the beach. We'd definitely stay there again. more

Management response from
Islandlife00, General Manager

I would like to thank this guest for sharing their comments on tripadvisor. The Palms Hotel always provides the best customer service and accommodations possible. I will look into getting queen size beds when it is time to renovate the hotel. We are always looking for guest feedback so that we can make improvements at the Palms Hotel.

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3 of 5 stars
Bristol, VA
8 Jun 2008

Husband and I stayed two nights here last week. It was an ok motel for the price and location. It was clean, but does need an update! The front desk staff was very nice. The housekeeping service could be better. We did not get cups, bath mat, coffee, etc. on our second day and they left our dirty wash cloths,... more

5 Jun 2008

nice location, clean rooms, friendly staff. perfect access to beach and close by beach bars and restaurants. more

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4 of 5 stars
Knoxville, TN
3 Jun 2008

First off, I really enjoyed this vacation. For all of those bad reveiws I read before we got to the Hotel, I would like to say "This was a great Hotel to stay at for the price and amenities. The pool was great and for the price on the beach was exceptional. I was expecting the worse from reading the... more

Reviews of The Palms Hotel

( 1-10 of 64 )
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The Palms Hotel Address

1126 Ocean Blvd., (formerly Holiday Inn Express), Isle of Palms, SC 29451