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The Palms Hotel


TripAdvisor Popularity Index
#3 of 6 hotels in Isle of Palms
TripAdvisor Traveller Rating
3.5 of 5 stars 109 Reviews
Recommend65% |
Write a review
“This little jewel has the nicest staff and the most comfortable bed-period!” 22 Nov 2009 - Bigorange43
“NO-SLEEP HOTEL” 22 Nov 2009 - onen10
Call now to book: 1-800-45-HOTEL from hotels.com
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What's Near The Palms Hotel

Top-Rated Nearby Accommodations
Hotel GBP* Distance Rating
Dunescape Condominiums N/A 0.1 mi 0.2 km 4 of 5 stars
Ocean Inn Apartments Motel £60 0.2 mi 0.3 km 4 of 5 stars
Ocean Blvd. 903 £191 0.3 mi 0.4 km 4 of 5 stars
Beachside Drive 8 £125 0.3 mi 0.5 km 4 of 5 stars
Ocean Park Court 1 £130 0.4 mi 0.7 km 4.5 of 5 stars
All Accommodations in Isle of Palms
*Average price
Top-Rated Nearby Restaurants
restaurant Distance Rating
Hucks Lowcountry Table 0.0 mi 0.0 km 4.5 of 5 stars
Barefoot Bistro 0.1 mi 0.1 km 4.5 of 5 stars
Acme Cantina 0.1 mi 0.2 km 4 of 5 stars
All Restaurants in Isle of Palms
Top-Rated Nearby Things to Do
Thing to Do Distance Rating
Isle of Palms County Park 2.2 mi 3.5 km 4 of 5 stars
Page's Thieves Market 4.4 mi 7.2 km 3.5 of 5 stars
Charles Pinckney National Historic Site 4.9 mi 7.9 km 4 of 5 stars
All Things to Do in Isle of Palms
The Palms Hotel
1126 Ocean Blvd. (formerly Holiday Inn Express)
Isle of Palms, SC 29451
What's Nearby:
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Traveller Advice on The Palms Hotel

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  • Ask a question or view 23 posts on Isle of Palms from this week.
Web Comments from Travellers (2)
Title Source
“The Palms Hotel” Expedia.com
“Charleston/Isle of Palms - Holiday Inn Express 2*” BiddingForTravel.com
The Palms Hotel
Hotel class 2.5 of 5
1126 Ocean Blvd., (formerly Holiday Inn Express), Isle of Palms, SC 29451
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Reviews you can trust

65% Recommend
3.5 of 5 stars 109 reviews
Excellent
30
Very good
32
Average
15
Poor
21
Terrible
11
By trip type
All (109)
Business (6)
Couples (51)
Family (23)
Friends getaway (3)
Solo travel (3)
[ Date ] [ Rating ]
“This little jewel has the nicest staff and the most comfortable bed-period!”
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4 of 5 stars
Bigorange43
Kingsport,Tn.
22 Nov 2009 | Trip type: Couples

We loved the great service we received from Jared, Steve, and staff. The continental breakfast includes biscuits and homemade saugage gravy and it is exceptionally clean.They have an elevator & luggage carts-very convenient. Although they do not have a restaurant, there are 2 restaurants next door. We loved the Banana Cabana[seafood burrito to die for]-courtyard dining in-season. On theolther side... more

Management response from
Islander084, Assistant General Manager

We really appreciate being able to read a review that indicates the type of service and product that we try to provide here at The Palms. We do provide the convenience of being located directly on the Atlantic Ocean and only 12 miles north of our beautiful historic city of Charleston. As this guest mentioned you will not be at...

“NO-SLEEP HOTEL”
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1 of 5 stars
onen10
SC
22 Nov 2009 | Trip type: Couples
1/2 found this review helpful

The WORST MATTRESSES we have ever attempted to sleep on. EVER! Neither of us slept at all and we were sore and aching the next morning from lying on these rock-hard, spring-less beds. There were other annoyances like the noise from the adjacent hall/mezzanine area, and the tiny size of the room, but all of that could have been dealt... more

Management response from
Islander084, Assistant General Manager

It is unfortunate to read when a guest isn't satisfied with their accommodations. We can't realistically satisfy everyone that stays here. This incident is an example of that. If you read the review above this one, the guest commented that the beds were very comfortable. We, here at The Palms, have a hard working staff that tries their best to...

“would stay a third time”
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4 of 5 stars
TreeCT
CT
19 Nov 2009 | Trip type: Couples

I was here with my spouse last year for a shorter visit. We had also been at Tybee Beach and Savannah,GA. This year we stayed a week at The Palm. We did have an ocean front room. I can not tell you about other rooms. There was a group from a college there which made a bit louder than last... more

“Dungeon”
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2 of 5 stars
BillSouthCarolina
South Carolina
8 Nov 2009

Do not be misled by a cozy, attractive lobby. Rooms in this beach side hotel are small, dark and dreary and furnished with old furniture. There is a window through which you can see the ocean if you get an ocean front room. To describe these rooms as no frills is being charitable. more

Management response from
Islander084, Assistant General Manager

I want to thank this guest for the time they took to write this review. I do regret to see that they weren't satisfied with their accommodations. They mentioned that the oceanfront rooms only have a window that looks out to the ocean. The oceanfront rooms actually have sliding glass doors that lead to a private balcony. The partial beach...

“it looks like the wed site”
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4 of 5 stars
familytravlerchicago
chicago. ill
23 Oct 2009 | Trip type: Couples

my husband and i stayed in a partial ocean view room. the view was gorgeous. the balcony was a decent size. the room it self was a good size. the hotel was not new, but well maintained. you are right on the beach. the housekeeping staff did a great job, and really tried to make you comfortable. would stay there... more

Management response from
Islander084, Assistant General Manager

I would like to thank this guests for their review. They mentioned that our property is well maintained, we appreciate them noticing that our staff works really hard to maintain the hotel and make it comfortable for our guests. Our housekeeping staff is very friendly and hardworking. I am glad this guest was so happy with their accommodations, and we...

“Great location, convenient dining and comfortable rooms”
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4 of 5 stars
DGStravels
Charlotte, NC
19 Oct 2009 | Trip type: Couples

We stayed here 1 night in mid October in a non-view room at a great price. Right on the beach and attached to 3 different restaurants. Can't beat the convenience, views and food at Coconut Joe's right next store. While the lack of on-site parking might be a challenge during the summer, they did say they had a lot behind... more

Management response from
Islander084, Assistant General Manager

I want to wholeheartedly thank this guest for this review. I am always so happy to read how much a guest enjoyed their accommodations and appreciated the excellent service our staff works so hard to provide. It is nice to be located on the beach and also very close to the beautiful historic district of Charleston. It's nice to be...

“Pricy hotel not worth the money”
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1 of 5 stars
kahamom
Hillsborough, North Carolina
17 Oct 2009 | Trip type: Couples

Grnated Isle of Palms does not have a lot of hotels, but this is one to stay away from. we called for rates wich were quite high even tho it was after season. When we arrived and walked in to inquire, they were dramatically less. We took a king 'city viw' room- but it wasn't ready, so the clerk took... more

Management response from
Islander084, Assistant General Manager

I would like to thank this guest for their comments. Feedback from our guests is very important to us and always taken into consideration. I do regret to see that this guest wasn't satisfied with their stay, and the things mentioned by them will be discussed with the staff. Our staff works really hard to address any problems that are...

“What a Great place to relax and enjoy the beach!!”
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5 of 5 stars
Atlantagirl76
Atlanta, Ga
24 Sep 2009 | Trip type: Couples

What a great Hotel and location. From the time we walked in the door, we new we had picked the right Hotel. The staff at the front desk was the best we have ever had. Steve checked us in early, told us where to get Great seafood, park the car, directions to Charleston and made sure to point out that... more

Management response from
Islander084, Assistant General Manager

We are so excited to read this review. This guest described everything that we work so hard to achieve, excellent customer service and a clean, comfortable product. Combine that with our wonderful Otis Spunkmeyer cookies, our beautiful oceanfront views with the breathtaking sunrises, and you have the formula for a wondeful experience. I want to wholeheartedly thank this guest for...

“Great Place”
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5 of 5 stars
lbatcf
Virginia
22 Sep 2009 | Trip type: Couples

This is the quietest hotel. Even though if was full, you never heard another person. Staff was friendly and housekeeping excellent. Room was very nice and the ocean view was fantastic. more

Management response from
Islander084, Assistant General Manager

We appreciate the review of this guest. We are very happy to read that this guest was very satisfied with the service received from the staff, and that they found everyone to be friendly. We work really hard to ensure all of our guests' needs are met. We look forward to serving the needs of this guest in the future.

“Excellent value and location!”
Save Review
4 of 5 stars
oakridgelady
Oak Ridge
20 Sep 2009 | Trip type: Couples

When I read some of the reviews, I was a little leary but booked anyway. My worries were unfounded as we loved the place! We couldn't have had a better location! We were able to check in early and got a good 2 1/5 hours on the beach the day we checked in. Everyone we met on staff was very... more

Management response from
Islander084, Assistant General Manager

I would like to wholeheartedly thank this guest for the time they took to write this review for our hotel. I am always delighted to read when a guest thoroughly enjoyed their stay. We strive to do all we can to make sure our guests get as much time on the beach possible. Even if their room isn't ready, we...

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The Palms Hotel Also Known As

  • Palms Hotel Isle Of
  • Palms Isle Of
Address: 1126 Ocean Blvd., (formerly Holiday Inn Express), Isle of Palms, SC 29451
Isle of Palms hotels The Palms Hotel
3.5/5.0
109