When we made our reservation (Wedding Party, 40 people) we were promised that the Hotel renovations would be complete and that we would all receive the newer rooms. No such luck and no aplology either. the rooms were dirty/dusty, there was mold in the bathroom, rats by the pool and in it on one ocassion, AC unit pooling water in... more

When you see an empty parking lot....that should be the first sign that things are only going to get worse. The staff is too concerned with their personal lives that there is no friendliness, hospitality or just plain out being cordial. We go up to the rooms, only to find out that the keys haven't been properly keyed. The rooms... more

I travel extensively and have arrived in the Charleston area back in February of 2007 and was horrified to see the hotel in poor shape as the name "Mainstay". However I arrived in December 2007, an have seen many wonderful changes. New Management, cleaner interior, new paint, new bathroom style, new repairs, cleaner landscape, pool area, fitness center and parking... more

This hotel is terrible!!! Credit Card fraud!!! I stayed at this hotel for an extended amount of time as an activated military member in 2005, 2006, and was unable to transfer due to the contract that the military had with this hotel. The maids clean the: Bathrooms, bedrooms, the kitchen with the same rag daily, and personal correction only yielded... more

We booked a room for one night when we extended our stay in Charleston. The Visitor Center recommended it over the remaing local ones that were still available. At a price of $89 I should have been concerned. Check in was smooth but you could tell the place was not clean. We went to the room to find it smelling... more

We came here after an awful experience at nearby Red Roof Inn. Front desk staff was very helpful and went way out of their way to get us set up. It was great to have separate rooms for the kids. Room had ceiling fans and AC which was a huge relief from the SC humidity! There is a mix of... more

I visited here after my Aunt booked several rooms for a party in Charleston. We checked into our non-smoking room to find that it was a smoking room and utterly filthy. Changed rooms. The second room seemed to be cleaner. We dropped our bags and went out for the day. Upon getting back, I jumped in the shower. It was... more

My husband and I stayed at this hotel in April with our church group. The hotel lost half the reservations. We had to make last minute reservations at another hotel for the ones with the lost reservations. The first two days we had absolutely no water pressure. Just taking a shower was an ordeal. After walking around the room with... more

I was leery of this place after reading the reviews but thought if it was that awful we'd go somewhere else. It ended up being a good deal for our family of six. Keep in mind, it is not a full-service hotel with daily housekeeping service and that is probably what keeps the cost down. We reserved a non-smoking two... more