This trip was planned by a tour company and the hotel choice was great. Our rooms were randomly assigned (I had partial beach view), and had I booked it direct I would have chosen full beachfront, but it was very nice nonetheless. The rooms were clean and spacious. Cafe Amalfi had a wonderful buffet breakfast each morning - can't think...
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The room was great with an outstanding view of the Atlantic Ocean.
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Top rated staff and beautiful location. Little older but very neat and clean.
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Mr. Silvestri, (Hotel GM)
I wanted to pass along my overall compliment on your staff on my recent visit to your hotel during our meeting. There are a few staff members I want to let you know I had great interaction with during my time there.
First was George in the restaurant. He was excellent and his service to us...
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Jazmine at check-in was wonderful. We reserved a King size, non-smoking. She initially put us in a double, non-smoking. When we asked about it, she changed us to a King, non-smoking. That was the best part of our stay.
When our friends/travel companions checked in they were put in a double, non-smoking. The young man who checked them in was...
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As the Hotel Manager, I want to thank you for your positive comments about Jazmine and our housekeeping department. I do also apologize for the inconveniences you experienced during your stay. Our sales team has read this review as well, and will definitely suggest some lunch alternatives for our bigger groups. We do hope to better serve you on your...
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I think this is a very average resort for a Hilton. The hotel is laid out sort of odd. The lobby/shops/restaurant were fairly nice. I was there in off season but I wouldnt want to be there in the summer, I dont think there would have been much to do. The pool amenities didnt seem that nice at all or...
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As the Hotel Manager, I want like to thank you for taking the time to post your review of our resort. I truly wish we could have made your stay more enjoyable. If you might reconsider bringing your family during our summer season, I wanted to be sure you knew about our Kid’s Activities, and especially our SPLASH Waterpark, located...
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Stuck in an ash tray, oh, I mean smoking room. this is an atrium style has been, so if you are a light sleeper....better not end up on a lower floor, because you can hear everyone at the bar. Carpet has got to be 15 years old and the tile in the bathroom might be 25 years old. Disappointing for...
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Thank you for taking the time to post your comments about our hotel. I am sorry for your inconveniences with room quality, especially the noise and smoke smell of your room. We do intend on updating our rooms, and we are currently completing improvements to better our product. Please feel free to contact me at Eugene.silvestri@hilton.com or 843-692-3101, so I...
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I stayed here for 3 nights, 4 days, for a conference last week. Housekeeping was awful, and I mean really awful. A housekeeper arrived after 4 on Thursday afternoon - I invited her in to do the room, she said "what do you need". I'm not used to this kind of service - she wouldn't come into the room, so...
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On behalf of the staff here at Hilton Myrtle Beach Resort, we appreciate your response. I do apologize we were not able to make your visit more enjoyable. Your posting has been viewed by our entire management team so that we can better train our housekeeping and maintenance departments with regard to the service they must provide to our guests....
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If you're cold natured, the conference rooms in the pavilion will freeze you to death. I took a light jacket and was still cold. Hotel staff was having a hard time regulating the temperature. The food at the conference was buffet and plentiful, but bland. On a positive note, the hotel was spotless and the staff friendly.
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I want to thank you for taking the time to post this review about Hilton Myrtle Beach Resort. Our staff is grateful for your positive comments, and I extend my sincerest apology for the temperature being too cold for you in our conference center. We would like the opportunity to serve you again with your next visit to Myrtle Beach....
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i usually stay in condos or rental houses while at myrtle beach, but recently stayed at the hilton in kingston plantation for work. it is super nice, oceanfront views and the common areas are beautiful. i do agree with some of the previous reviews that it could use some updating in the rooms. (updated decor, carpeting, etc.) i also didn't...
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173 Reviews
1,309 Reviews
