Old tired hotel that needs to upgrade or drop it's flag. Service was horrible, accommodations not clean and definitely not a good value for the money. more
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Old tired hotel that needs to upgrade or drop it's flag. Service was horrible, accommodations not clean and definitely not a good value for the money. more
Your hotel in Myrtle Beach gives 'Sheraton' a bad name. That was by far the worst Sherton I've ever stayed in. When I first walked in and saw the beautiful way that the beds were done I was impressed; however, I've not seen double beds in years. Because the beds were so small, we had to get two rooms in... more
My dog was removed from my room when I left him to go downstairs for dinner. When I returned a note with my name publicized was left on my door for everyone to read that the dog had been removed because it was barking. I WANT other pet owners to read this and feel what I did when I returned... more
Hello, on behalf of the Sheraton Myrtle Beach, I'd like to say that we apologize for any inconvenience or distress this may have caused you. It is certainly not our intent to challenge any of our guests, or may their stay unenjoyable. Please know that we have addressed your complaints & take them very seriously. We hope that you will...
First, I need to mention that I work at a very nice Four Diamond/Star hotel-so I may be a bit biased. There are some detailed requirements on how to receive this four diamond status and I reallyI don't believe they meet these qualifications. Overall it was a good experience-but there were some concerns. 1. When we checked in we were... more
Hello, thank you for taking the time to comment on our hotel. Please note that we are not 4 diamond. We are a 3 diamond/4 star hotel. We're sorry that you feel the way you do, hopefully in the future we will have a chance to turn your opinions around. Best regards, Juli Pray
I travel 20 weeks a year, this was my 5th visit to the Sheraton. The pros: Fast and friendly check in. Hotel public areas are super clean and have new, updated furnishings. New computer work area is state of the art. Large rooms and bathrooms with floor to ceiling windows. High quality beds with excellent linens and pillows. On sight... more
Hello, thanks for taking the time to share your opinions about our hotel. We take them very seriously. It appears their are several things you did like about our hotel & a few things that you didn't like. I want to be sure to let you know that as of January 1, 2009 the entire hotel became non-smoking to include...
We just returned from our stay at the Sheraton Myrtle Beach Convention Center and it was, once again, Outstanding! The Hotel is extremely clean and the rooms are outstanding with a modern style that makes you comfortable and at home. The Heavenly Bed is just that, Heavenly--even the pillows are amazing! We ate at the hotel restaurant Vidalia's every morning... more
This hotel was nothing spectacular. Nice, yes, but would have been completely P.O.'d if we would have paid rack rate or even Expedia rate. Thank God I got a deal on priceline. Check in was fast and easy. Staff curteous. Parking garage not really convenient (especially if you have a large suv) and $5/day. WiFi only on 2 lower floors.... more
Our stay at the Sheraton was quick but enjoyable. Check-In was easy and the room we stayed in was recently renovated – so recent that it had a new “carpet smell” to it. We were on the 6th floor. The room had a very comfortable king bed and there was a plasma TV. Two negatives (but not deal breakers) were... more
I do enjoy this hotel, it is 2 block from the ocean front, that is really its main disadvantage. The club level is good, the rooms are very nice love the floor to ceiling glass and the club room food was good, except it was not open in December ( was there in the previous April). The resturant was not... more
Average business type hotel that is poorly laid out with the parking garage not very close to the lobby. Several times I got lost when taking the stairs, etc. to get to places in the hotel. The hotel is a good half mile to the beach and I would not recommend this hotel for any type of family vacation to... more



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