Amazing service. Got to check in about 5 hours early. Had a problem with the shower and within 10 min it was fixed as good as new. Also needed more towels and unlike most hotels within 10 min we had 10 new towels even though only four people stayed in the room. Every employee was extremely nice and helpful. Will... more

we arrived earlier than scheduled and were met by Ron, Ron is a owner representitive, we recieved very personal service through-out our stay as this was our anniversary. on the day of our anniversary, Ron had sent merlot, a card, and a small fruit tray to our room! It just doesnt get any better than this. I have read the... more

The carpet in the room was damp upon arrival and turned your feet black. The room smelled bad and looked old and dirty. There were holes and cracks in the ceiling. The ceiling over the shower looked like it was ready to cave in. The only outlet that wasn't being used in the center of the room wasn't working. On... more

Not only were we not checked in until TWO HOURS after the guaranteed time, but the staff was rude about it. The rooms were okay at best, and the "restaurant" left much to be desired. The location was nice, but there are miles of beach in South Carolina, and many cheaper hotels with much nicer staff!! All we got was... more

Just as good as always! We really like staying here for the large beach and location across from Family Kingdom and friendly staff at the front desk. more

This was my second trip to stay at Westgate with friends and it is wonderful how this staff just go out of there way to help with smiles on there faces which make you feel good. I stayed in the older part but the room was large with two large beds and nicely decorated with porch facing the beach. Had... more

From the moment we arrived to check in, to the moment we checked out, we were greeted with a smile from every employee we encountered. No matter how busy the lobby was, the employees made sure we were cared for and left happy. The personnel at the breakfast buffet were charming and helpful at every turn. Our rooms were well... more

I had the greatest time with our Sunday School class on our stay on April 27th 28th and 29th. We stay there last years and really enjoy it greatly, and this year was the best ever. The staff were so friendly and courteous, and we were supplied everything that we need, without calling for everything. The location was perfect, the... more

The staff at the hotel are just wonderful - courteous, knowledgeable and attentive. The accommodations were clean, spacious, inviting and relaxing. This was our groups' second stay at the hotel and I hope we get to go again next here. Chris and team made every effort to make us feel at home and they succeeded. more