This is a large, clean hotel with large modern roooms. It features an open lobby with trees and waterfall. The lounge and the food were good, and the entire staff was exceptionally friendly. more

We made reservations for this hotel as it looked nice and were unable to stay at our normal location The Radison due to space not available. We had read the reviews and looked at pictures and even though a little pricy for the location (not within walking distance of downtown), we still decided to go with it. WHAT A MISTAKE!!!... more

We had a few adverse experiences which would discourage us from lodging here again. Their restaurant operation, with a few exceptions, is very poor. I consider myself qualified to make that statement since we ate there 4 times over a 3 night/4 day stay. We mainly ate there to take advantage of Holiday Inn's Kids Eat Free policy. The service... more

We flew into Rapid City regional airport, and took the free shuttle to the hotel. The driver from the hotel was a friendly guy. Our welcome at the hotel reception, was genuinely friendly, and helpful. We had booked 1 room in advance, but needed another, which was not a problem, and were allocated rooms close together. Our baggage was delayed,... more

My flight from Denver to Rapid City came in as the airport was closing down for the night. I called the hotel while I was waiting for the baggage to arrange for the shuttle to come get me. The manager said his driver had gone home for the night but that he would come and pick me up. Sure enough... more

I stayed at this hotel for a week. A professional organization of which I am a member decided to have our annual conference in Rapid City. From the minute I arrived the hotel staff was wonderful. I had read about the view on the upper floors and asked for a room there. They were able to offer this and each... more

I booked this hotel because the reviews on the internet indicated that it was a good place to stay. Guess you shouldn't believe everything that you read on the internet. Good aspects of this hotel include the hotel had good access to all of the local attractions & major roads. However; concerns with this hotel include: * Our first room... more

We stayed here for three nights in October. The room was very spacious and the beds were comfortable. Be prepared to be impressed when you walk in as there is a very nice fountain and the glass elevators (not so good if you have a fear of heights) are fun to look at. We enjoyed our stay and the only... more

We visited the Rapid City area for a few days and the Holiday Inn was a great place to stay. Check in was quick despite the fact that the hotel was full and we found all of the staff to be friendly and helpful. The rooms were spacious and cleaned very well each day. The restaurant served a great breakfast... more