Jessica, Allison and Ally at the front desk have been great and have been very helpful and professional during our stay. They always had a nice smile and a friendly greeting. Mack and trainee Stephen were great as our servers in the restaurant on prime rib/crab Friday. What a wonderful experience we had with them. Anthony was our shuttle driver... More

This Holiday Inn is outstanding! The rooms are very big and clean. Breakfast was wonderful and there were many items on the menu - and kids eat free! Nice surprise. Customer service is the best I've ever received at a hotel - Savannah was such a delight and always remembered our names! Don't get service like that too much anymore.... More

Great place to stay. Help desk very friendly. Twana took very good care of us. Cindy at the coffe was great an makes and excellent mocha. The food at the restaurant is very good. They have a great breakfast buffet Sundays. Sautrday evenning all you can eat crab legs and prime rib. Wlking distance to downtown and a short drive... More

My company booked me into this Holiday Inn while I was in town for two weeks. I was skeptical as I had had bad experiences with Holiday Inns in the past. This hotel is exceptional! From the front desk staff, especially Tawana, Paula, and Lindsey - you are made to feel very welcome and taken great care of. The room... More

This is one of the nicest holiday inns I have ever seen. It has a really great atmosphere. "The Grille," the hotel's restaurant is known locally for its great food, and it is located very near the civic center and close enough to down town to walk in the summer. I would recommend this place to any visitor to our... More

From the desk clerks (Ally and the rest) to the shuttle driver and the manager - and every other employee I encountered, they were the friendliest and most helpful group of Holiday Inn employees that I have ever met. My room was immaculate and spacious and the rest of the hotel very well kept, the food was very good, the... More

First off, the place is dull. I know they did some remodelingin recent years, but still feels dark inside. Elevators are slow. Rooms are average at best. Bathrooms feel old. When you are in the dead of winter in Rapid City, and the wind is blowing, spending $150 a night for a room and then having walk what feels like... More

With the exception of only one elevator working, our stay at the Holiday Inn Rushmore Plaza was very pleasant. The sleeping room was spacious and clean, and the meeting rooms were very convenient. The convention staff took care of all of our needs, and graciously helped with all of the special requests we made. They definitely went over and above... More

I would definitely stay at this hotel again! Great service, immaculate rooms and great accommodations. The staff was always helpful. The property is well kept and location was great. It was easy to navigate the city and get to the highways.