First off this is a 300+ room hotel with only 2 staff members at the front desk at most. It can take up to an hour just to check into your room, it was just that for me. If you arrive before 4pm you will not be allowed to check in. Secondly, if you lose your hotel room key you... More

We've only stayed here once, but there's no question if you have young kids and don't want the chaos of the local indoor water park, this is the best. The rooms are spacious, but plan to do a lot of walking because the hotel is expansive and things are far apart. For the price I do think they ought to... More

I'm shocked there aren't more comments made regarding the water park! It is an AWESOME addition for families with kids. We have 4...10,4,2 and 11mths and this water park it set up where it is very easy for only me and my husband to handle all 4 at play! there's super shallow ends for the younger two and deeper ends... More

I stayed in September for a meeting that was being held on the premises. This hotel is right next to a mall, movie theater, and easy drive to chain restaurants. It's a large property. The staff is very friendly and a accomodating. When I was making my reservations, I needed to make them under a special meeting rate. The young... More

One of the best of the Best Western hotels we have stayed in. A great Lobby area, exceptionally friendly staff. We ate in the lounge in the evening and the restraunt for breakfast both were excellent. Great friendly wait staff. If I am ever thru that area again I will make a point of staying again. More

This hotel was not only one of the cleanest but had an excellent restaurant. ALL the staff were extremely friendly and couldn't do enough to help and included a shuttle service not only to and from the airport but to and from Rapid City itself which was about 5 miles away, they dropped you off in the town or attraction... More

A nice Best Western and nice staff while checking in too. The Restaurant/Lounge/Internet was our reason for moving over from the Ramada Inn. The lounge is a local hot spot as well as the Steakhouse restaurant. The room was comfortable and complete with all the amenities but you do have to request a microwave and fridge if you want them.... More

We had a great 4 night stay. Bed very comfy. Location is great! And they have a great restaurant in hotel. The staff is outstanding. More

Great place to stay if you just need a room for the night. The hotel is sprawling, so prepare to walk around a bit to get to your room. Room was pretty clean. More