Stayed the first part of the week in Rapid City at the Grand Gateway. Renee was and excellent help and has alway been a pleasure to work with. Tara at the "Cheers" bar did a excellent job taking care of my drinks and dinner needs. Excellent prime rib. Also some great live singing. I didn't catch her name because she... More

During my visit I have experienced friendly service and nice rooms. My appraisal of this establishment is one of approval. More

We had a great time here at the Grand Gateway Hotel! Jaime the night auditor was very kind and a great assistant! She answered all of our questions, and gave us directions if we needed it! She also recommended nice places to eat! Thanks again More

Thanks for everything we had an awesome time! We will surely be returning again soon! I strongly recommend this hotel for vacations, business trips, ect. The bar and perkins really did top it off! Thanks again! More

Renee invited us for prime rib at the restaurant. She also told us about the entertainment. She is super friendly! More

I do have to say that the night audit Jamie has great customer service. I enjoyed my stay here very much and look forward to future stays. More

I just finished speaking with a very helpful person at this hotel. Her name is Ranee and she answered all my questions and was very pleasant to talk with. I called back to book another room and I spoke to Mike. He too, was very helpful. More

I stayed at this property for two nights during a business trip in November. The room was well appointed, clean and comfortable. For it's proximity to the interstate, the hotel was also very quiet. The WiFi service was strong and quite fast compared to most hotels. The onsite bar was a nice place to unwind, and the jacuzzi nice and... More

I stayed here for a business trip in October. The hotel was comfortable, clean, and an excellent value. This would be a nice place to stay with kids - the pool and indoor waterside would be a big hit. The location served as a good jumping off point for the tourist activities in the Black Hills. However, it is very... More