The room was ok so the hotel but the floor in the room was not clean also the hallways. The chairs in the breakfast room came from a garbagecan. The parking lot was maybe cleaned last year. This good hotel needs a better management. Birdy from Munich Germany. more

The room smelled heavily of disinfectant or musty smell. We should have asked for another room. Security lacking on the side door from the parking lot. Did not lock at night so anyone could have come in without a key card. Also outside by the parking garage there were a bunch of wild cats being feed by someone because the... more

The hotel was close to shopping and restaurants and right off I-75. It's some distance from downtown and Lookout Mountain, but I would stay in this area again. After checking in, we found the toilet to be very low. We requested a change to a handicapped room, and one was provided with no problem. The room appeared clean, and the... more

In the past I have had a good experience with comfort inn but this place is terrible. When I arrived my carpet was dirty and looked like it wasn't vacuumed. I asked for a vacuum cleaner so I could clean the floor assuming housekeeping wasn't there because it was late. The vacuum cleaner didn't work. The bedding had dirt on... more

This hotel was definitely not up to the standard I think Choice hotels should be. It needed lots of work. The carpets throughout the hotel were stained as well as the elevator doors. The breakfast was minimal. The toaster for toast would only toast two slices of bread although it was for four. The knob on the other side of... more

We did not actually stay at this site, but down the road from it. However, my husband kept saying "This would be something that I would want to know..." The hotel is located near a pretty busy intersection. It is directly across the street from some busy restaurants. What really got out attention was the pool. It was literally feet... more

The hotel was clean. Beds were comfortable. Staff was okay but could have used more personality. Breakfast was good, had a little more to choose from than most. Location was okay. Remodeling pool and construction. Parking lot needed to be better. Tv was excellent, they are putting in large screen fancy tvs in all the rooms. more

We stopped at this Comfort Inn on a long drive around midnight without a reservation, and luckily they did have a room available. The hotel looked new, and the room we had was spacious and clean; the bathroom was very bright and clean looking. The free continental breakfast was not the best, but it was adequate. For $90 I thought... more

The only good thing I have to say about this hotel was they processed my online confirmed hotel booking for one of their rooms. That was fast and plesant. Here is where plesant stops cold and the nightmare begins. The elevator ride to our floor was SLOW and with no air conditioning, we felt trapped in a sauna. We arrived,... more