Got to the property around 9 pm and was met at the desk by Ebanie (sp?) she was very pleasant and seemed to like to joke around a bit. Her side kick started explaining the benefits of the Carlson rewards card. Both were pleasant and got me into my room quickly. The room was very nice and clean, had a... More

Maybe you can find better online pricing for this place, but I was shocked at how expensive it was. We stopped because we'd been driving all day since St. Louis. We were exhausted, had fought horrible storms, and the dashboard of the van was reading a tire problem. We were traveling during spring break, so I suppose that's why it... More

There is just about every brand of hotel you can think of within walking distance of this property. I stayed here for 3 days, as the Club Carlson triple points promotion was going on, which made staying here worth my while! The hotel is not the nicest of the Country Inn brand. The room was clean, and the beds were... More

While on the road, I reserved a room at this hotel 4-hrs. before reaching it. My credit card was charged and I had a confirmation number. When I got there, the hotel informed me that since I got there after midnight, my room was given away. That stipulation policy was not advertised. They also told me that since I booked... More

The employees were friendly, helpful, and treated us like family. The breakfast was better then most restaurants. The room was VERY clean, as was the entire hotel. It was convenient to everything. It was without a doubt one of the quietest places we have ever stayed. We WILL stay there again. Thank you Ms. Heather, Ms. Ann, Ms. Rhonda, and... More

Stopped for 2 nights there was a college boys team for basketball or baseball, they were in the rooms next to and around our room, had to complain for 1st night with the noise, then on second night at 1am had to go to reception and speak to there coach about the noise. I think hotel could have offered me... More

Last Friday I was going through Chattanooga and needed a place to stay for the night and found this hotel. I had heard a lot of good reviews about it so I thought why not. When I walked in heather greeted me and was more than nice. She was very professional. I will keep CIS in mind from now on... More

My wife and I have stayed at many CIS. This is one of the better. The queen suite was quiet and. comfortable. Yes it could use some updating but overall was fine. The front desk was helpful sang gracious. It is close to all of the sights.

There was more road noise than I like but everything else was great. The people at the front desk were very pleasant. The breakfast was great. The cookies in the lobby smelled and tasted great. I would stay here again.