I spent several days at The Chattanoogan and found it to be an enjoyable experience. The facility is lovely and very well maintained. Food services were good but there are a variety of less expensive, and just as good, dining spots in the immediate area. The indoor pool and exercise facility were a welcome relief to the cold winter weather;...
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My fiance' and I recently stayed at The Chattanoogan for a brief overnight trip. We chose the hotel due to it's location to several restaurants and easy access. The hotel is extremely large and does it's best to provide everything you could need during a stay. We ordered room service before heading out to dinner and our drinks and appetizer...
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This was our first stay at the Chattanoogan and will not be our last. The hotel is modern and beautifully decorated. The staff could not be more attentive. The hotel is within walking distance of some of the best shops and restaurants in Chattanooga. We will definitely recommend the hotel to all of our travelling friends!
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Thank you for being our guest and I am thrilled that you had a wonderful visit. I will be sharing your comments with our staff; they will be happy to read that you were pleased.
We look forward to your return visit!
Laura Batchelor
Director of Operations
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My wife and I stayed here on the 20 th January 2012. The hotel is clean and the staff very experience yet not jaded as sometimes happens with knowledgeable staff. The room had a fridge and king size bed and was comfortable and clean the view was nothing to speak of. We went for dinner in their dining room and...
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I was happy to read that you felt so comfortable at The Chattanoogan, as it is our goal to make all of our guests feel at home. Hearing how you enjoyed the talents of our culinary staff, and our wait staff was wonderful and I have shared your comments with our Director of Food & Beverage. We truly feel our...
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We enjoy staying at the Chattanoogan during Christmas and again in January 2012. The staff makes us feel welcome. Our rooms was very comfortable and clean. From the Valet Parking attendants to the staff who clean the rooms, everyone was friendly and helpful. The breakfast staff is always accommadating. They serve the best omelets and scones I have ever tasted.
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Reviewed 15 July 2011
Thank you for being a guest at The Chattanoogan. I was happy to read that you enjoyed your stay and I agree with you on our omelets and scones! I can’t resist the raspberry white chocolate scones, especially when they are still warm right from the oven.
I hope we have the chance to serve you again in the near...
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I stayed at the Chattanoogan while attending a conference being held on premise. Overall my stay was great, there were a few things that could use improvement though. The Showerhead in the bathroom was horrible and could not be adjusted. A mini fridge in the room would be a nice addition also. The conference facilities are top notch. The hotel...
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Thank you for the constructive thoughts you have shared on your review. Currently only our 5th floor rooms offer mini refrigerators however we will continue installing them on the lower floors over the next twelve months.
We enjoyed having you and your guests here for last weeks conference, and I happy you enjoyed your stay.
Laura Batchelor
Director of Operations
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Ok so it is a nice hotel.You get charged for it being a nice hotel.But wait you also get charged to park your car! What a crappy way to treat customers. You already have to pay atleast $139 for the room(without tax) then you get to pay a additional $8 dollars to park not to mention they will give a...
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I am sorry you were disappointed in having a parking fee, however I wanted to make you aware the garage is not the hotels and the parking fee is passed on to the garage management company for maintaining a secure garage.
We do hope you consider returning to The Chattanoogan and if you do so feel free to contact me...
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We love the chattanoogan! We have stayed on two trips and all was good. This last time our only complaint was breakfast. The food was cold. The location is great . It is in a quiet area. We went both times as a family . I would recommend this to families .
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Thank you for taking the time to write a comment regarding your stay. I am sorry to hear the breakfast was cold and have passed that along to our Executive Chef so we can rectify the situation. We look forward to your return to The Chattanoogan.
Safe Travels!
Laura Batchelor
Director of Operations
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I would stay here every time! The rooms were very comfortable, the staff was great, and the gym was nice also! I wished I would have had time for the indoor pool.
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Thank you for your great review! Next time we hope you stay longer and can use the pool.
Laura Batchelor
Director of Operations
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Stayed at this hotel for our babymoon. Great location, impressive lobby, definitely a great choice for a hotel if you're in the area. Convenient to downtown and close to local attractions such as Rock City and Ruby Falls. The hotel offers a great breakfast buffet in the restaurant downstairs. Staff is very friendly and accomodating, Shaqueta, the front desk assistant,...
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Thank you for taking the time to share your great experience on TripAdvisor. We are glad you chose The Chattanoogan for your special get-a-way, and I am especially happy to hear that the staff went above and beyond during your stay.
Thank you and have a safe and happy New Year.
Laura Batchelor
Director of Operations
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53 Reviews
297 Reviews
