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All 92 Chattanooga hotels »

Chattanooga Choo Choo

3.0 of 5
1400 Market Street, Chattanooga, TN 37402-4489
Hotel amenities
Ranked #22 of 92 hotels in Chattanooga
3.5 of 5 stars 738 Reviews
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738 reviews from our community

What travellers say about this hotel
  • Train car(36)
  • Station house(18)
  • Great time(13)
  • Indoor pool(12)
  • Friendly and helpful(12)
  • Very good(12)
  • Breakfast buffet(12)
  • Free electric(11)
  • Ice cream(10)
  • Next morning(10)
Traveller rating
    248
    154
    113
    121
    102
Only show reviews for Family (273) | Couples (150) | Business (111)
Date Rating
glenhweiss
Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed 21 February 2012 NEW

We stay at the Chattanooga Choo Choo hotel every year for a nerdfest convention called Con Nooga and one of the highlights is the fabulous Choo Choo Hotel located on Market St. in Chattanooga. Not only is it a great location but the staff is extremely friendly and tolerant! Sometimes the events and parties get a little "enthusiastic" and they... More

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BeenThereWillYou
Wolverhampton
Senior Reviewer
10 reviews
7 helpful votes
3 of 5 stars Reviewed 20 February 2012 NEW

We stayed here for two nights as part of a tour in the southern states. The hotel was clean and tidy and certainly the attarction is the history of the name. he hotel does not stand out with luxury, But it has got character with the focus on the railway. The hotel is the old station(no longer in use as... More

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PJPettigrew
Sweet Home Alabama
2 reviews
2 helpful votes
2 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

We stayed at the Chattanooga Choo-Choo hotel for a Valentine's weekend getaway, but Would not recommend it to others. We were not able to book a train car room, so your experience might be different if you were in a train car. We were in Building 3 which was the farthest from the lobby and restaurants. The room was dated... More

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ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review
14 February 2012

I regret to hear that our service was disappointing during your visit. I am researching the issue that you had with requesting your room to be serviced. That shouldn’t have happened and I am sorry. I was MOD that morning. We did have a temporary problem with our boiler. It was repaired in less than an hour but it was... More

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jasmine10
Huntsville, Alabama
Senior Reviewer
10 reviews
13 helpful votes
2 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

I spent two nights in this hotel just recently, and can honestly say that I would not recommend it as a lodging destination. The historic aspect is obviously the draw, however, it would be a much better use of time/money to set aside an hour during your trip to go explore the grounds, instead of staying in a room. The... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
14 February 2012

I am sorry that we did not meet your expectations. We work very hard to maintain our property. We spend $850,000 dollars a year on maintenance and landscaping. We have, and continue, to spend money updating our property. We have just completed installing new carpet, wall treatment and bedding in 97 guest rooms. We are installing new corridor wall treatment... More

NickSFCB
Stourbridge
Senior Contributor
37 reviews
15 helpful votes
3 of 5 stars Reviewed 7 February 2012

Stopped here for 3nights during a 10 day stay in Tennesse. The hotel was easy to find and easily accessible. There is a free shuttle from the hotel to downtown. The hotel itself is very big, and is also more than 1 hotel. Some hotels are train carriages and then there is hotel 2 and 3. I was in hotel... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
9 February 2012

Thank you for your comments. I am very sorry that you didn't get your room cleaned during your last visit. I would really like to know what room you were in so I could research the problem more effectively. I have spoken to the Executive Housekeeper and she doesn't remember any reason why this would happen. Maybe a DND sign... More

Mayesntn
Oak Ridge, Tennessee
2 reviews
1 helpful vote
4 of 5 stars Reviewed 4 February 2012

The only downfall, to this unique place, was the musty smell in the lobby. Lobby decor was wonderful, a converted train station with older stylish items. Room was neat and clean. Pools, although we didn't get a chance to use them, appeared to be very clean. Some of the old train tracks and cars are still on site. Excellent courtyard... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
8 February 2012

Thank you for taking the time to share your wonderful comments. The Landscaping Staff will be thrilled to hear your comments. They work hard to keep the property looking good... We look forward to your return. All the Best, Jim Bambrey GM More

Rick A
Smyrna, Georgia
1 review
5 of 5 stars Reviewed 1 February 2012

Everything about this hotel was great. The room was spacious and very clean, plus kept that way. My compliments to the entire staff. We ate in the main restaurant plus we did the Diner in the Diner. We were dress in Victorian clothes for the Diner car. The service and the food were excellent. Best steak I have had in... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
8 February 2012

I am so glad you had a WONDERFUL stay. Thanks for the great comments about the food and the staff! Come back soon and repeat your wonderful experience. All the Best, Jim Bambrey GM More

Terri H
Monroe
Reviewer
4 reviews
5 of 5 stars Reviewed 30 January 2012

My husband and I stayed the weekend at the Chattanooga Choo Choo Hotel and had a great time. We stayed in Hotel #3 where all the rooms had patios overlooking an outside pool which had a peaceful waterfall. Rooms were nice, clean and quite. The food is fabulous, especially the lobster bisque in Dinner on the Diner restaurant. The electric... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
8 February 2012

Thank you for taking the time to share your wonderful comments. I agree with you about Building 3, they are great rooms. We appreciate your great comments about our food also. We look forward to your return. All the Best, Jim Bambrey GM More

Tim A
Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed 27 January 2012

Overall I was satified with my recent stay at your property. The only negative was the fact that there was not a small fridge and or microwave in the room. Either of these would have been nice to have in order to warm up items or keep beverages in the room without having to go to the vending machine each... More

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ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review
6 February 2012

Thank you for your comments. I am sorry about the inconvenience of not having a microwave and frig. in your room. We do have them available upon guest request for a small fee. Thank you for your suggestion. Overall, I am glad you had a good experience. We look forward to your return. Regards, Jill Ellis Quality Assurance More

TaraSmith_AL
Decatur, AL
Senior Contributor
28 reviews
3 helpful votes
3 of 5 stars Reviewed 26 January 2012

The staff for this hotel were really great, and get full marks for customer service. The lobby is so amazing - I wish I could have taken a train from here in its heyday. Unfortunately, the basic hotel rooms are just that...clean, but very basic, and definitely in need of refurbishing. I had to unplug the alarm clock, as it... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
6 February 2012

I am sorry that you were disappointed . We have and will continue to do upgrades to our rooms. Just over the last 2 -3 years we have totally renovated 125 rooms. We just completed installing new guest room carpet, paint and bedding in 93 other guest rooms. Within the last year, we have installed new corridor carpet in another... More

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Chattanooga Choo Choo Also Known As

  • Holiday Inn Chattanooga Choo
  • Holiday Inn Chattanooga
  • Chattanooga Holiday Inn
Address: 1400 Market Street, Chattanooga, TN 37402-4489

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