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Holiday Inn Express Dandridge

2.5 of 5
119 Sharon Drive, Dandridge, TN 37725
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Holiday Inn Express Dandridge
Ranked #6 of 7 hotels in Dandridge
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37 reviews from our community

    Trip type
Traveller rating
    6
    8
    5
    4
    14
Date Rating
Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 March 2013

My husband booked this hotel for us for the Bristol race weekend. After reading the reviews I was extremely concerned about what we were going to find when we checked in. I have to say, I was pleasantly surprised. No, the hotel is not as up to date as some of the other HIE's we have stayed in (the orange... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 March 2013 via mobile

sure the motel has some age to it but so do i but i must say i think its been kept up very well. i travel for a living stay in motels every night let me tell ya the ppl that give this place a terrible rating they have not seen terrible traveling the us this is a very nice... More

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Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 January 2013

Pulled over on driving trip. Had stayed at another Holiday Inn Express before and was impressed with the rooms and how fresh it was. Made the mistake of thinking this would be the same. Was very wrong. Lobby kind of stale smelling, looked old. Still was thinking room would be nice. Well, not the case. This was really bad. Did... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review
16 January 2013

Dear calvin12345, Thank you for taking the time to write a review about your stay with us and we greatly appreciate you taking the time to bring this matter to our attention. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. We apologize for the shortfalls during... More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 September 2012

extremely old hotel with a new holiday inn express sign on it. doors to rooms need replacing, needs new carpet everywhere except the lobby, rooms were fairly clean, but shower curtains needed some work, and heard noises from room above. when we checked out, the hallways were packed with cleaning carts making it very hard to get our luggage thru.... More

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chatt,tn
1 review
1 of 5 stars Reviewed 31 August 2012

The lobby was really pretty with the staircase n all but it went downhill from there ice machine broken only had one for everyone. Room didn't smell fresh n couldn't get outlets to work right barley had enough water coming out of shower head. Not worth the money will never go back. Pretty bad for a labor day wkend............

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IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review
14 September 2012

Dear sharon p, Thank you for taking the time to express your thoughts and concerns. I am pleased you liked our lobby. Please accept my apologies for the inconvenience caused you by the ice machine and your room accommodations. All of our reviews are evaluated by management, and your review is no exception. We all hope that we will have... More

New Brunswick, New Jersey
1 review
5 of 5 stars Reviewed 27 July 2012

This hotel was exactly what I needed! My friend and I had really wanted to go somewhere scenic and close to the mountains to go hiking but did not want to pay way too much. This hotel was perfect. The rates were exactly what we were looking for. The room was clean, smelled great(I have no idea what the other... More

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Dallas, North Carolina
1 review
5 of 5 stars Reviewed 25 July 2012

Because we have family and business in the area, we have stayed at this Holiday Inn Express often, probably a minimum of twenty nights a year, for many years. We often travel with our adult children and grandchildren, and we have never had any problems here. The staff is always very helpful and courteous. We arrived very late one night... More

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Brookhaven, Mississippi
1 review
1 of 5 stars Reviewed 19 July 2012

Don't stay here drive on to the next town. I must say I have not stayed in a hotel this bad in quiet awhile. The elevator did not work. There was no help for the luggage. Not good on a woman trying to climb stairs with luggage. The room smelled musty, the shower curtain has not been cleaned since who... More

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somonauk
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 July 2012

If you need a place to sleep while in transit, you can stay here for that purpose. We stayed one night while on our way to NC. I asked for a non-smoking room but was told that there were none available. The room smelled awful. The stentch of smoke in the room was almost intolerable. Everything else was fine though.... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 16 June 2012 via mobile

My family stayed here one night as a quick stop on our way to the beaches of south Carolina. We are priority club members and have never had a bad experience at a holiday inn express before this stay. This place is tarnishing the brand name of holiday inn! Holiday inn should seriously consider revoking this franchise!!! Our room had... More

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Management response:
1 July 2012

Dear RMS000, Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional detail regarding... More

Quality Inn
Great value on a similar hotel
Dandridge, TN
4.5 of 5 stars 74 Reviews
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Additional Information about Holiday Inn Express Dandridge

Also Known As:
Holiday Inn Express Dandridge Hotel
Holiday Inn Express Dandridge Hotel Dandridge
Dandridge Holiday Inn
Holiday Inn Dandridge
Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Region: United States > Tennessee > Dandridge
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Dandridge
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 
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Holiday Inn Express Dandridge
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