the owner of the hotel charged my companys credit card 150.00 for a wore out blanket that he says i took.i did not take anything of the sort.i am a honest person and would not steal a blanket i took it off the bed cause it looked dirty.but blanket was there.then they charged the credit card 150.00cause they can.icalled and... more

I had booked a non-smoking room with 2 beds. Upon arrival I was told that I was in a smoking room with one bed. I was told by the front desk agent that when the owner saw that I had a discount rate he said to stick me in that room. I was then told if I wanted the room... more

When I arrived the room had that big, "If you steal our towels you'll be charged" sign in the bathroom. I took it to the front desk and advised them I found it offensive. The owner advised me that I should only be offended if I was stealing his towels and the sign was going to stay. I advised him... more

BY FAR THE WORST HOLIDAY INN I'VE STAYED IN: -Room poorly lit -Very musty smelling and dusty -Entire family had probs w/allergies while staying there -Large hole in sheet -Rips in sofa sleeper sheet and cover -Old green velvet cloth for sofa sleeper cover. (really wasn't a cover at all) -Poor breakfast -No towels/washcloths in room 1st night -No washcloths... more

This hotel does have a very friendly and conversational staff who are willing to help out with anything you need. This hotel is showing its age. We stayed on the third floor (room #304) in which the AC was not working in the public common hallway. As soon as we checked in, our family members began having flare-ups of their... more

This worked well for us...we'd been in Nashville the night before and had a terrible hotel. We wanted to go to Franklin anyway, so moving to this hotel worked. Staff was nice, bed was comfortable and the atmosphere was nice. more