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Residence Inn by Marriott Franklin Cool Springs

3.0 of 5
2009 Meridian Blvd., Franklin, TN 37067
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Residence Inn by Marriott Franklin Cool Springs
Ranked #2 of 20 hotels in Franklin
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148 reviews from our community

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Date Rating
Millington, Michigan
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 June 2013

Visiting from Michigan,my parents(80's), my sister and I, got 2 suite rooms and my sister who lives in TN. got a room for her family (7 of them). My sister and I and our parents spent 2 nights and my sister 1, What a great memorial weekend with family and celebrating my sisters 60th birthday. The service was great. We... More

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Memphis, Tennessee
Top Contributor
100 reviews 100 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 13 May 2013

Clean, modern and comfortable. Stayed here for a soccer tourney in the area this past weekend. Lots of shopping and good restaurant choices within walking distance or short drive. Our room was very nice and the bed was very comfortable. The pool area was great for the kids and there was a nice courtyard area right outside of it for... More

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See 2 more reviews by motor_city_girl for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
30 May 2013

Dear Motor City Girl, Thank you so much for your time and comments! This is a great review and I will happily deliver this to my team and praise them on your behalf- I appreciate you letting us know about your stay and we hope to see you again soon! Sincerely, David 615-778-0080 More

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This Residence Inn has it all! The rooms are spacious and the up-to-date furnishings are nice. The mattress was lacking a little, as my back began to ache after staying there five nights. Hotel is located in a very nice area and within walking distance to several restaurants and shops....don't miss Noshville for breakfast/brunch! That is, if you don't mind... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
30 May 2013

Dear Driver0174, Thank you for your comments! I'm so happy to read about your experience with us and to see that you thoroughly enjoyed your stay- I am going to pass along your comments to the operations team so that we can look into your request. Have a great week and we look forward to seeing you again soon! Sincerely,... More

Nashville
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 April 2013

I travel a lot these days - this was the last city out of 15 in a little over a month. I'd been at the Waldorf Astoria in NYC, and other wonderful hotels. This was absolutely a delight surprise! It felt like a brand new apartment! I've never stayed in a Residence Inn that was so clean - I'd stopped... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear Nashvillecleanfreak, What a nice review!! We are so happy that you had an enjoyable time with us- I'm excited to share your comments with the team. We welcome you back anytime!! Sincerely, David Norman 615-778-0002 More

Bartlett, Tennessee, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 April 2013

This place is great. For $20 more than I would have paid for a regular hotel room at a different hotel (which did not include free breakfast), I got a separate bedroom, a large bathroom, a room for the vanity and sink, two closets, a living area, two tv's, a desk, a dining area, and a complete kitchen! Wow! was... More

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See 7 more reviews by Katrina G for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear Katrina G, I am so impressed with the detail and thoroughness of your review- thank you for helping me with my Sales efforts! :) As to your mentions about the shampoo/conditioner and the hair dryer- we are more than happy to provide you with additional bottles of shampoo and/or conditioner, just let us know! Also, all rooms include a... More

Nashville, Tennessee
Top Contributor
63 reviews 63 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 15 April 2013

I spent two weeks in this hotel. Once I found it, it was awesome. Tucked away behind the Courtyard that is visible from Carothers Parkway is this wonderful hotel. When you turn into the Meridian complex, take the second left, and the hotel will be right in front of you. This hotel located in the Meridian "town center" area in... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear James J, It's great to hear from you! I'm happy to hear about your nice experience with us and am excited to share your comments with the team- I wish you safe travels- see you next time! Sincerely, David Norman 615-778-0002 More

Milan, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2013

We were able to get a 2 bedroom suite here, which is hard to find. We found the rooms clean, well-arranged, with plenty of towels. Granite countertops, full kitchen, coffee pot with complimentary coffee and tea were standard. For a fee, they will stock the refrigerator for long term guests. The children loved the indoor pool and spa. It was... More

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See 2 more reviews by Glenda22 for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
11 April 2013

Dear Glenda22, Hello from the Residence Inn! I'm happy to read your great review and that you had a lovely stay with us. We look forward to seeing you again soon- the Two Bedrooms are limited in number, but please reach out to me next time and I'll do my best to make sure you're back in one for your... More

Memphis, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 March 2013

A redesigned lobby, fresh popcorn upon arrival, nice front desk staff and a big suite with all the kitchen gadgets you need. Classy and convenient to everything in and around Mashville. Nice buffet breakfast too.

Was this review helpful? Yes
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
11 April 2013

Dear MauiMarti, Hi! We appreciate you taking the time to respond on TripAdvisor! I'll pass on your review and comments to the staff- we look forward to seeing you again soon! :) Sincerely, David Norman 615-778-0002 More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 21 March 2013

Wow, we were very happy with this Residence Inn. It felt like it was brand new, the rooms were spotless, the staff was unbelievable and the location was within walking distance to some restaurants and shops. Greg, who worked the evening meal was especially pleasant and in control of the very busy environment. It was amazing to see people (regular... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
1 April 2013

Dear wi2girl, Greetings from the Residence Inn Franklin! We are blown away by your wonderful comment- I'm excited to share with Mary and Greg. We look forward to an opportunity to impress you again soon! Sincerely, David Norman 615-778-0002 More

New Jersey
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 March 2013

This is my third time visiting TN and stayed same hotel. I was in the 2 bedroom suite which is immaculate. I have enjoyed my every visit here as well as courteous stuff and breakfast/afternoon snacks. Neat rooms, fine beds, quiet rooms simply works for me. Thank you for making my trip merrier every time.

Was this review helpful? Yes
See 2 more reviews by Ardi123 for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
1 April 2013

Hi Ardi123! Thank you for your note regarding your recent stay with us- I'm happy to hear that you had a great experience! Have a great week and please let me know if I can ever be of future assistance! Sincerely, David Norman 615-778-0002 More

 
 
 
 
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Additional Information about Residence Inn by Marriott Franklin Cool Springs

Also Known As:
Residence Inn By Marriott Franklin Cool Springs Hotel
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Address: 2009 Meridian Blvd., Franklin, TN 37067
Phone Number:
Region: United States > Tennessee > Franklin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Franklin
#2 Business Hotels in Franklin
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The newest smoke-free extended-stay hotel in historic Franklin, Tennessee. Your Residence Inn by Marriott is nestled in the rolling hills of central Tennessee just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities including Civil War battle sites, Antebellum Mansions, the Natchez Trace Parkway, antique stores, The factory shops and Arrington Vineyards. All this while enjoying a suite with a full-size kitchen, flat screen TV, High Speed Internet, indoor pool and a hot complimentary breakfast to start your day. Burn off some stress with a game of basketball on our exclusive Sport Court, work out in our fitness center or relax with a drink and light fare while you mix and mingle at our weekday (Mon-Thu) evening social event. Whether you're relocating or looking for a Nashville getaway, Residence Inn is your best choice for extended stays. We are also close to area businesses such as Nissan, Community Health Systems, Healthways & Verizon. ... more   less 
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Residence Inn by Marriott Franklin Cool Springs
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