The property is your typical Embassy Suite...manager's reception and breakfast buffet. We arrived at midnight and didn't have to wait on the staff to get us in our room. The room was impeccably clean (cleanest room I've been in for some time now). My only suggestion would be to request a room not facing the interstate, as you will hear... More

The room is a suite, which is great if bringing spouse along (wonderful). The manager's reception, alchohol provided, exceeds expectations. The complementary breakfast is first rate, with made-to-order omelets. I've stayed here many times, and the worst I ever had was a slow-draining tub, which they fixed immediately and with a smile. I've never stayed on the weekend, but for... More

I stayed here for a meeting so got a group rate. It was convenient for the meeting. Rooms were basic Embassy Suites rooms. The first room I was given overlooked dozens of a/c units. I asked and was given a different room. View outside was better. There were long black hairs in bathroom sink. There was someone else's dirty athletic... More

Stayed here over weekend while visiting family. Nice area and not far from downtown. Free breakfast and free drinks at night. Awesome! Room was nice and clean. Spacious. My daughter loved the place. We were on the concierge floor with a fridge with comp drinks and snacks. It was a nice hotel and would stay there again!

After driving 900 miles, we were looking forward to indulging in a nice quiet hotel outside of Nashville for a few days. Was very surprised to note that the hotel's decor was worn and shabby. Not up to their usual standard. Seemed like nothing had been updated or redone in many years. Worn carpets, cracked and broken tile, lumpy and... More

This hotel is full service, with a great lobby and two room suites, there is a hot breakfast included in the room and a very nice lobby bar with large TVs everywhere. The lobby includes a water feature, many sitting areas and 3 glass elevators leading to the upper floors. The only issues was the air conditioning went out on... More

Spent one night (May 24th) at this hotel. The hotel appears to be fairly new and we were pleased when we walked inside to confirm this hotel (from an appearance standpoint) meet typical Embassy standards. Booked my hotel through a third party (Priceline) and called ahead to request a room with two beds, understanding that 2 beds cannot be guaranteed,... More

We wanted to express our great satisfaction for a wonderful stay in your establishment. We enjoyed every minute and could not be happier with the services that Embassy Suites provided. We absolutely would recommend a stay at your hotel to anyone and we will definitely book with your hotel in the future. We loved everything about Embassy Suites in Franklin... More

We spent Sat-Sun-Monday nights at the Embassy Suites at Cool Springs. The hotel is easy to see from I-65 south going out of Nashville. It requires a little navigating to get to though. Here's some help; exit at Cool Springs Blvd EAST. Not west. Follow it about 1/4 mile to the first stop light after you've crossed the bridge. Right... More