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Hampton Inn Gallatin Hotel Reviews

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Hampton Inn Gallatin

2.5 of 5
980 Village Green Crossing, Gallatin, TN 37066
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Hampton Inn Gallatin
40 traveller photos
Ranked #1 of 5 hotels in Gallatin
4.5 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    32
    12
    5
    2
    0
Date Rating
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Perfect Spot!”
4 of 5 stars Reviewed 27 April 2013

We always enjoy staying in Hampton Inns, but we hadn't had a chance to try this one near family in Tennessee until recently -- we weren't disappointed! Lovely, clean room with comfortable beds and a secure front entrance. When we managed to leave a jacket in the closet, the housekeeping and front desk went above and beyond to ensure they... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
28 April 2013

Dear Kristie Thank you for such a wonderful review! The entire Team sends their gratitude . Based on the details of your experience, you won't be surprised to find out that Hampton Inn-Gallatin, just won the Circle of Excellence award for 2012, and consistently ranks in the top 10% or more of all Hampton Inns. That is out of over... More

Pavo, United States
1 review
“Happy”
4 of 5 stars Reviewed 25 April 2013

We only had minor problems. The TV remote didn't work real good. The bed was alittle hard. The room was very clean as was the rest of the Hotel. The continental breakfast was pretty good, our 2 yr. old granddaughter could tell the eggs weren't real, but most of the food was good. Overall good experience.

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Review collected in partnership with Hampton

Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
27 April 2013

Hi Lanny Thank you for expressing your thoughts and experience regarding your recent stay. I certainly apologize that the eggs did not taste good, I know Hilton always strives for the best in quality and product, I will pass this comment on to them. Comments like this help us to find tune our hotel and our brand, so again, thank... More

Roswell, United States
1 review
“Great Property”
5 of 5 stars Reviewed 22 April 2013

Staff, service and rooms...all great! Hotel management team is investing in upgrades to the front desk, lobby gathering area and breakfast area. Nicely done and despite major work, no disruption to the staff priority of making me feel welcome. I travel a great deal and stay in a wide range of properties--across several brands of hotel and motels. The personable,... More

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Review collected in partnership with Hampton

Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
26 April 2013

Hello Dan G, Thank you for taking the time to tell the world your stay was great. ! The fact that you have stayed so many times here says a lot but your compliments say it all. The team will be pleased to know they met your expectations once again. We absolutely delight in return guests like yourself. The entire... More

Chapel Hill, NC
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Excellent Stay despite the ongoing remodel.”
5 of 5 stars Reviewed 5 April 2013

Could not ask for better attentiveness and professionalism from the staff. Very accomdating and even offered access to the microwave so I was able to heat my dinner in the evening. This is really a must for so many business traveler's work 12/14hrs and from our hotel rooms. It was appreciated!

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
6 April 2013

Hello Shepphjs Thank you for taking the time to write such a great review. We know you have many choices for your logding needs, we truly appreciate you choosing our Award Winning Hampton Inn. The Gallatin Team are always 100% Satisfaction driven, love to take care of their guests, and strive to provide legendary service. I will be sure to... More

Gallatin, Tennessee
1 review
“Not Happy”
2 of 5 stars Reviewed 3 April 2013

I had good memories from staying here several years ago but this trip was significantly different. Staff was friendly but the property was a mess. Floor reconstruction was going on that was published to be completed before we checked in. It wasn't. Jackhammer was rattling our ears at 830 am and access to the elevator was restricted. Some of the... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
6 April 2013

Dear Michael628, Thank you for sharing your disappointment with your recent stay, the entire Team sends their apologies, we pride ourselves in EXCELLENCE of Service and Product, I'm sorry if this was not your experience during this visit. We had projected to have our Lobby "refresh" completed by the end of March. As with most renovations we had a few... More

Wollongong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great welcome and on going help”
4 of 5 stars Reviewed 16 March 2013

Recently stayed here on business. The staff are very friendly and nothing s too much trouble. My first room was noisy but I was moved to a much quieter room only a few doors down. They have reported they will address the problem in the first room. Used the laundry ,dining room and found both were fine. Renovations were going... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
17 March 2013

Dear Chrisco57 On behalf of our entire staff, I want to thank you for taking the time to write a Tripadvisor review about our hotel. Your kind words have been shared with everyone and we are thrilled you enjoyed your stay with us! I'm also glad to know that the Team took care of your concerns with the room noise.... More

Jeffersonville, Indiana
1 review
“Ed S”
5 of 5 stars Reviewed 19 February 2013

This is the only place we stay in Gallatin. Their service has always been fantastic, rooms are comfortable & clean. The breakfast is far above the usual and the early morning lady hostess goes out of her way to make certain that every thing is just right. With every thing just so right, my wife & I never look for... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
22 February 2013

Dear Ed S We are delighted to hear how happy you were with your stay. Thank you for your wonderful words about the Team. They really enjoy serving others and knowing that you were pleased with your visit. Please visit again soon, We love having you as a loyal Hampton Inn- Gallatin family member. Your feedback is always encouraged and... More

Dandridge, Tennessee, USA
1 review
“Made our stay even more enjoyable”
5 of 5 stars Reviewed 18 February 2013

Very accomadating hotel and the staff has a sense of humor. Two employees in particular made our stay at the Hampton twice as enjoyable, Ruby at the front desk was so nice and just a joy to deal with. The hotel is undergoing construction at the time of my visit but was still neat clean and delt with properly, they... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
19 February 2013

Dear Charles J Thank you for taking the time to review your recent stay at our Hampton Inn - Gallatin. I appreciate you recognizing our team for their superior customer service. We are very fortunate to have such a passionate Team that truly enjoys engaging with every guest. We know you have plenty of choices when selecting a hotel, we... More

Baltimore, Maryland
1 review
“Great stay!”
5 of 5 stars Reviewed 24 January 2013

I hope you stay on the days that I think it was Catherine - I am so bad with names - The early morning person at the front desk was wonderful - on most of the days I was there - She outshone all the other employees with her friendly service and great coffee! She was making fresh coffee available... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
26 January 2013

Hello Patti R Thank you for taking the time to share your experiece Of your stay. I'm so glad to hear that Cathetine went beyond to make your stay a great one. Shes one of the key Team members of our front desk. Im very lucky, I have a very dedicated staff that care about every guest. Loyal guest like... More

Columbus, Ohio
1 review
“Outstanding Customer Service”
5 of 5 stars Reviewed 23 January 2013

I want to just take a few monents and give my score of a 10 on a sacle of 1 to 10 as it relates to the customer service that I received at the Hampton Inn in Gallatin, TN. Dianne who was managing the front desk upon my check in was the most pleasant individual that I have had the... More

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Annette-TeamHampton, General Manager at Hampton Inn Gallatin, responded to this review
25 January 2013

Hello Guy, Thank- you for taking the time to review our hotel, and also the very kind words about Dianne. Our hotel is certainly lucky to have her as apart of our Team. I will be sure Dianne is commended on the Outstanding Customer Service in which she provided. We all thank you for your business and wish you well.... More

 
 
Hampton Inn Gallatin
Hampton Inn Gallatin
4.5 of 5 stars 51 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Hampton Inn Gallatin

Address: 980 Village Green Crossing, Gallatin, TN 37066
Phone Number:
Region: United States > Tennessee > Gallatin
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 5 hotels in Gallatin
Price Range: ££
Hotel Class:2.5 star (2.5*)
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Hampton Inn Gallatin
980 Village Green Crossing
Gallatin, TN 37066
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