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All 8 Germantown hotels »

Homewood Suites by Hilton Memphis Germantown

3.0 of 5
7855 Wolf River Parkway, Germantown, TN 38138
Hotel amenities
Ranked #3 of 8 hotels in Germantown
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    18
    12
    5
    4
    3
Date Rating
RStraveler1
Nashville, Tennessee
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 1 January 2012

The staff makes you feel at home. It is always a pleasure staying at this Homewood Suites. The front desk folks know me and know the type of room I prefer. The meals served for breakfast and dinner are always good and you are welcomed with a smile. The dining area is a bit small for this size hotel, but... More

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Al944
Cordova, Tennessee
2 reviews
5 of 5 stars Reviewed 16 December 2011

I promoted a event at the germantown performing arts center and this was my guest hotel. The service was outstanding the rooms were comtabile and clean and breakfast was good. When I wanted something different the Perkins restaraunt outside the front door was awesome. The staff made sure all my guest enjoyed their stay and with comfort. I was very... More

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SusanC2016
Germantown, Tennessee
1 review
5 of 5 stars Reviewed 2 November 2011

We had a problem at our house and stayed at the Homewood Suites in Germantown for 3 months. The entire staff could not have been nicer and more accommodating. We will be using this hotel for our guests in the future. More

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8440Tom
Germantown, Tennessee
Reviewer
4 reviews
5 of 5 stars Reviewed 11 September 2011

We stayed here 2 nights while our home was undergoing some renovation. We found the staff to be delightful. Our room was everything we could have hoped for. Clean, quiet, spacious, and a great location. A lot of little extras. The breakfast was good and the happy hour was great with both food and beverages. It was a great value. More

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Kadi M
Augusta, Georgia
1 review
2 of 5 stars Reviewed 29 August 2011

I really tried to like this place, but there were just too many things that went wrong. The room that they stuck us in was right next to the laundry room. We had dogs, so I knew we had to be put on the first floor, but no one should ever be in a room that is right next to... More

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jas_zone01, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review
30 August 2011

First of all, thank you for your review of your past stay at Homewood Suites Germantown. I always appreciate hearing from our guests - including items of opportunity. I apologize that you were not happy with your room assignment during your recent trip. We do our best to make sure every guest has a reward experience at our hotel. I... More

debkay68
Calhoun, Louisiana
Contributor
13 reviews
22 helpful votes
3 of 5 stars Reviewed 11 July 2011

I have to rate this hotel as only average due to the awful breakfast. The hotel itself was clean, the beds comfortable, and the suite beautifully appointed. However, all those positives were overshadowed by the horrendous breakfast. The eggs were runny, the ham was practically un-chewable (I'm wondering if it was some sort of jerky), the breads tasteless. One of... More

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jas_zone01, Owner at Homewood Suites by Hilton Memphis Germantown, responded to this review
14 July 2011

Thank you for your feedback. We regret we were not able to provide you with the quality of food you expected. We are constantly working to improve our breakfast menu offerings and your comments will help us improve in this area. We hope you will consider staying with us the next time you are in the area. More

Dazzzzzzz
Birmingham, Al
2 reviews
4 helpful votes
1 of 5 stars Reviewed 3 March 2011

Where to begin???? The breakfast was disgusting. The eggs were runny, all the pastries and bread were stale. They had no Cream cheese and ALL of the milk was sour. The grounds were in horrible condition. Weeds and broken glass everywhere. The manager was never available and the front desk was not helpful. The internet went out every 15 minutes... More

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HWGermantown, Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review
7 March 2011

We at the Homewood Suites Germantown have responded to this guest by email through Trip Advisor. We are unaware of any issues that he mentioned. We have asked that he contact us to verify that he has reviewed the correct location. We pride ourselves in excellent customer service and a beautiful property. We are saddened to hear that he was... More

nancyclu
Phoenix
Contributor
17 reviews
9 helpful votes
4 of 5 stars Reviewed 29 July 2010

Our stay overall was a good one. The pickup from airport went smooth (the A/C kept going on/off in van but the person driving tried to make the best of it), check in was good. I had a requested a smoking room but when we arrived they did not have any more available, but the front desk person was very... More

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RKHerbert
Frisco, Texas
Senior Contributor
21 reviews
8 helpful votes
5 of 5 stars Reviewed 18 July 2010

Homewood's are a perfect place for our family of 4 thanks to the separate bedroom with closing door for the adults. The place was very clean and the staff friendly. Free dinner one of the nights (none on the weekends) was great and the free breakfast every morning was a big draw for us. Germantown is a nice area with... More

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KareyG
Radford, Virginia
1 review
5 of 5 stars Reviewed 9 July 2010

I travled with my husband who is in a wheelchair and our 19 mo old son. The staff was very friendly and helpful and the price for the type of room you stay in is VERY reasonable. The room was clean and the area very nice. The only bad thing I had to say was that they need to have... More

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Homewood Suites by Hilton Memphis Germantown Also Known As

  • Homewood Suites Germantown
  • Hilton Germantown
  • Homewood Germantown
  • Homewood Suites Memphis Germantown
  • Germantown Homewood Suites
  • Germantown Homewood
  • Germantown Hilton
Address: 7855 Wolf River Parkway, Germantown, TN 38138

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Homewood Suites by Hilton Memphis Germantown
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