The hotel felt like it was kind of in the middle of nowhere but ended up having easy access to everything in the Germantown area. We were impressed by how the nice the area was and felt very safe here. We arrived early and had called ahead to see if our room would be available and were told that it... More

What a great hotel! Everything is well maintained and it is quite new. There are Asian touches in the design. The rooms are large and nicely appointed with sofa, desk, refrigerator. Probably the best hotel beds ever. The staff was helpful, the breakfast decent, the pool small, the spa non-existent. Can't have everything. Overall extremely well done. We would definitely... More

We stayed here for the D1 State Soccer Tournament. It was a great location for the complex, a straight shot to Graceland, and an easy drive to downtown (Beale St., The Peabody, the baseball stadium, the basketball arena, and anything Memphis). The staff was very friendly even in the midst of tons of soccer kids over taking the place! The... More

Stayed here for 2 weeks while completing a job. The first thing you noticed as you enter the lobby is a nice scent. The aroma therapy extends into the rooms. Sometimes I wake to the smell of strawberries or I go to sleep smelling other flowers. Very nice. The hotel is modern contemporary and the rooms are very clean and... More

I'm in the process of moving from Atlanta to Phoenix. Friday (May 17th) was my first night on the road. I drove as far as Memphis and stayed at Hyatt Place in Germantown. I lived in Memphis some years ago and was careful to book a hotel in a safe location since I have some belongings packed in the car... More

I came to the hotel excited.. I like the hyatt.. Very far off the hi way but seems fine. Kinda in the middle of nowhere.. Clean area but desolate.. My review is not mainly based on a stay.. But I booked a room as a pet friendly hotel.. But when I arrived I was told there is a "non refundable!"... More

Really comfortable beds, amazing shower, and nice hearty breakfast. Love the 12pm check out! The only negatives this trip were 1) a boiler went out which caused the luke-warm shower on our second day. Ordinarily, it's an awesome shower experience. 2) room needed a little detail work as far as cleaning is concerned. I mean the main areas were cleaned... More

I enjoyed my short stay here. The rooms were clean and comfortable. The property itself looks new and the staff was very friendly. The location around the hotel is safe and although there are not any restaurants close by. Most decent places to eat are a few miles down the road. Let me say from experience, this is the best... More

Stayed here with my famliy while visiting Memphis. The employees were extremely polite and the lobby was very clean. The room size is great and very clean. The breakfast was above average for hotel type food, with hot items included. The coffee was very good and the food selection was also good. A very clean hotel with great employees.