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All 26 Jackson hotels

Comfort Suites

2.5 of 5
61 Casey Jones Lane, Jackson, TN 38305
Hotel amenities
Comfort Suites
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86%
Ranked #4 of 26 hotels in Jackson
Most recent review
5 of 5 stars Reviewed 6 June 2013
sheasley84 Little Rock, Arkansas
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47 reviews from our community

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Date Rating
Little Rock, Arkansas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 June 2013

Needed to stay here one night while traveling. The room was a little pricey but the room was very clean and the breakfast the next morning was pretty good. The hotel was also very quiet and the staff was friendly.

Was this review helpful? Yes
gmtn550, General Manager at Comfort Suites, responded to this review
7 June 2013

Greetings sheasley84! I want to say thanks, first of all, for staying at our beautiful Comfort Suites Hotel in Jackson, and secondly, thanks for taking the time to send your comments to us. It thrills me and the many wonderful staff members that give it their all, to hear that our efforts are enjoyed. Thanks again and we hope to... More

Camden, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 June 2013 via mobile

This is our favorite place to stay anywhere close by. My first problem was being harassed by uncontrollable children. I was repeatedly splashed in the face while trying to enjoy the hot tub by children in the pool who weren't properly supervised! Then when I got over that, I turn my back for 2 seconds and another guest comes in... More

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See 2 more reviews by chelleleeanne for Jackson
Henderson, Kentucky
1 review
5 of 5 stars Reviewed 22 May 2013

My family has stayed at this hotel while visiting my daughter in college. The rooms are crisp and clean. The lobby and eating area are beautifully decorated and are well maintained. The front desk clerks are always kind and courteous. On our recent visit, my mom misplaced a diamond necklace. The staff went above and beyond the call of duty... More

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gmtn550, General Manager at Comfort Suites, responded to this review
24 May 2013

Greetings! I am so very happy to know that your Mom found her necklace and truly appreciate your response. We consider our guest as our family and always want to make sure that we do everything we can to assist your needs. Many thanks for staying with us and we hope to see you again in the very near future!... More

Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

Our ball tournament was rained out, glad we had a very nice room and an inviting indoor pool for our 10 year old grandson. We had more room than we needed, which was a good thing. The front desk was courteous and professional and were willing to help if we had needed them. Still a great little trip away from... More

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gmtn550, General Manager at Comfort Suites, responded to this review
6 May 2013

Dear Karen M, I was so sorry to hear that your ball game rained out; however, I was very happy to hear that you were able to enjoy your get away anyway! As well, we truly appreciate you taking the time to give us good reviews on our hotel and our wonderful heated pool and hot tub spa! I hope... More

2 reviews
4 of 5 stars Reviewed 4 April 2013

My family and I had the opportunity to reserve our reservations for the 1st time at Comfort Suites as we traveled from VA to TX and back, March 23 & 30th. The 1st night we got there..it was late and we were super tired. Surprisingly, the room was exceptionally clean and the beds, awe! they were heaven. So crisp, clean... More

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gmtn550, General Manager at Comfort Suites, responded to this review
24 May 2013

Greetings 3 rea! We truly appreciate you taking the time to send over this wonderful review! As always, our staff is so appreciative of mention; it makes us proud and helps us along the way to give our guest the best service, and ultimately, the service they deserve. We hope to see you again soon! Warmest Regards, More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2013 via mobile

The room and pool where excellant i had no complaint until after swimming with my family blow drying my hair using there dryer it caught on fire in my hand nearly igniting my hair. When i called front desk he was very rude making it seem as though it was my fault he would not bring me another nor did... More

Was this review helpful? Yes 1
gmtn550, General Manager at Comfort Suites, responded to this review
4 April 2013

Hello Miss314, I read your review regarding the defective hair dryer and was so surprised, as I was not aware of this incident. Please accept my apologies for your experience.and rest assured that I will ask my male desk associates about this incident so that I can replace this dryer as well as retrain the staff member on solving an... More

Johnson City, Tennessee
2 reviews
5 of 5 stars Reviewed 27 March 2013

My mother, my children, and I have stayed at this hotel several times over the last 3 years. Our stays have always been extremely pleasant. The hotel is always spotless, the breakfast buffet is good, and all employees that we've encountered have been great. Obviously, it's a good place to work as I recognize the same faces each time that... More

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gmtn550, General Manager at Comfort Suites, responded to this review
29 March 2013

Greetings Becky S ! I wanted to say thanks for taking the time to write this wonderful review of our hotel. It makes me proud that you do recognize that our staff has been here for a while. We consider ourselves family, and strive to make our guest feel important by providing them the comforts of home as best we... More

Durant, Oklahoma
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 24 March 2013 via mobile

We stayed here only one night as we were passing through and loved our stay! Our family of five had plenty of room, beds were really comfortable, breakfast was wonderful! We will certainly stay here again and highly recommend this hotel.

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gmtn550, General Manager at Comfort Suites, responded to this review
26 March 2013

Greetings Angie C! I wanted to give you a big THANKS! for taking the time to write this wonderful response. It just proves that hard work does, in fact, pay off. I'll be sure to share your compliments with my staff. They'll be thrilled that they were recognized. As well, we appreciate your feedback as it is compliments like yours... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 March 2013

Stayed at the Comfort Suites in Jackson, TN with 3 young children while on a road trip to Kentucky from Texas. Fabulous hotel, huge very Clean room with 2 queen size beds and a pull out couch. Beds were very comfortable! The best part was the indoor heated pool! It was a great size and was very warm, the kids... More

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gmtn550, General Manager at Comfort Suites, responded to this review
26 March 2013

Greeting Mjshea! On behalf of the staff of the Comfort Suites Jackson,TN, we want to say..."thanks"! We are so pleased that you chose to bring your family to our hotel and that your experience was a good one. We truly appreciate you taking the time to acknowledge our staff and their efforts, as well as the attributes of our hotel.... More

Silsbee, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 March 2013

We stayed at Comfort Suites, Jackson, TN on March 18th. The hotel was super clean. Beds were extremely comfortable. The staff were very friendly, I believe Kyle was the front desk guy who assisted us. We also spoke to two ladies who clean the rooms. They were both so friendly. We thanked them for doing such a great job. The... More

Was this review helpful? Yes
gmtn550, General Manager at Comfort Suites, responded to this review
4 April 2013

Dear Angic C ! I want to say a great big 'thanks' for your wonderful review! I can't wait to share your comment with my staff as they will be so proud! I truly appreciate your taking the time to send this review as I know schedules are busy; however, it is guests like yourself who keep our morales going.... More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Jackson
Comfort Hotel
Address: 61 Casey Jones Lane, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Jackson
#5 Family Hotels in Jackson
Price Range: ££
Hotel Class:2.5 star (2.5*)
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