My family and I stayed here for two nights and really enjoyed ourselfs. For a family the value was great as not only did we get a nice breakfast but a free supper was included, the kids loved the chilli dogs! The room was clean and well maintained and the service excellent. I will recommend this hotel to all my...
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I used to stay here all the time when in Knoxville. This motel has gone down hill and during my last stay, ended up with bed bugs. Never again will I stay there.
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We take such pride in our hotel and customer service so it truly pains us to read a review like yours. We are very concerned and, since no room number was given we carefully inspected all rooms – happily we found that there are no bed bugs in the hotel and we wonder if possibly the traveler stayed in a...
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Outstanding hotel in every way. We enjoyed our 2 days there. Huge rooms, comfy beds, nice staff
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I wanted to take a moment and thank you for your nice comments regarding your recent stay with us. It is great to know you enjoyed your stay! Thank you so much for your comments. It is our hope that you will visit us again soon while traveling through the Knoxville area.
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We have stayed here several times. However, the latest being November 10, 2011, we were "VERY" unsatsified. After turning down the sheets on the bed we found a large brown stain. Upon contacting the front desk, were informed that no one was there to change the sheets and no one was there to bring us clean ones. I offered to...
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I apologize for the misunderstanding that took place with our front desk during your recent stay at our hotel. I wish I had more information to research the problem you experienced, as I do keep a night housekeeper on duty until 10 PM every night. I also maintain a stock of linen items at the front desk in case there...
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The price was ok for a busy weekend booking and the room was dated/shabby but seemed very clean, so I was satisfied. That was until I found a flea on my dog right after we left. I know it's a risk when traveling with pets and staying where pets are allowed, but I was really disappointed especially after spending $130...
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I have discussed your comments with our contracted extermination company and corrective action is being taken to address the deficiencies that you noted in your letter. They are responsible for a monthly treatment of the property and respond to any individual instances that are reported by our guests. We appreciate your bringing these matters to our attention so that we...
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I have stayed at this Econo Lodge several times and the service and rooms are always great. The room is more than worth the price, the staff is friendly, and I always feel safe while staying alone.
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Very friendly welcome. Rather large rooms, nicely furnitured and pleasant colors. One of the cleanest rooms we have ever had. Comfortable beds. Disturbing that a previous guest must have smoked in the room but nothing to blame the staff for.
Outstanding nice pool area with lots of chairs and sun lounges.
Arrived too late for the free supper but it...
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We are so happy to hear you enjoyed your stay with us at our East Knoxville Econo Lodge Inn & Suites. It was most definitely our pleasure to have you and your family as our guest and hopefully, if you are traveling through this area again, you will stop by and see us. We know travelers, such as yourself, have...
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Spent one night here on the way east. The hotel is easy to access from I 40. It is near several places to eat. There were a few carpet stains, but otherwise the room seemed clean and nice. The bed was comfotable. We would stay there again.
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Thank you so much for your kind reveiw! We hope that should your travels bring you back our direction you would choose to stay with us again.
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This has to be the cleanest Econo-lodge ever! We were really happy with the cleanliness, quality of the room and even more impressed with the staff. The price was fair and the value was outstanding. We will stay here again
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I wanted to take a moment and thank you for your nice comments regarding your recent stay with us. It is great to know you enjoyed your stay! Thank you so much for your comments. It is our hope that you will visit us again soon while traveling through the Knoxville area.
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Have stayed at this motel on about a dozen occasions. For starters, this place is American Owned and I believe it when they say "genuine american quality." All members of the staff have always been polite and courteous. The breakfast is above average...I prefer the biscuits and gravy over the waffles. The free supper mon - thur is an added...
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Thank you for staying with us, and for taking the time to communicate your findings to our future guests. I greatly appreciate your feedback! I will certainly advise my team members of your comments. I am sure your input will be appreciated, and will encourage them to provide all our guests with the best experience possible.
Thanks again for your...
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148 Reviews
