After traveling for 5 hours into the night, with my wife, a 1 and 6 year old and a poodle, it was refreshing to be greeted by a most friendly gentleman by the name of Justin. The room was clean and quiet. However, the hospitality did not end there. The next morning, my 1 year got sick, had an incident... more

Nice hotel that was recently updated. They had a decent breakfast with several hot items (Make your own waffles, scrambled eggs, biscuit & gravy). I know is other reviews it mentioned they were charged for pets. We traveled with our dog and there was no additional charge. There were several other families staying that had pets as well. more

and have never had a problem. I've always found the staff helpful and have never been charged for a safe deposit and have cancelled with no problems. They have actually updated the rooms and are much much nicer. Very quiet location. more

My husband and I were moving cross-country and booked this hotel as one of our stops along the way. However, our moving truck was ahead of schedule, so we had to change plans along the way. We cancelled this hotel as soon as we could (5 days in advance), and rebooked elsewhere. On our next credit card bill, we had... more

Not a bad place overall, but was not told the pool was closed until AFTER I had paid..one of the main reasons we like this motel. Likewise, when checking out, was told the $1.00 "safe warranty" fee can only be removed if i ask when CHECKING IN, (how was i supposed to know?) Although i like this place, and have... more

I have always liked staying at La Quintas because I get a State discount as a teacher in Texas. I made the reservations about 2 weeks before and the website never indicated that this hotel property in particular had a $25 per pet fee which was non-refundalbe. After leaving through Nashville at about 5:30 PM, we called ahead to the... more

This is a nicely appointed La Quinta. My room had been recently remodeled and was as nice as most of the business travel Marriotts I stay in. I would have ranked this room higher, if it hadn't been for the pet policy. The website says "pets welcome," however, we found out when we got there that they have a 15... more

Basically this is a very nice facility, but the problems are with the the staff, the franchise holder and the head office be unwilling to address let alone correct a serious problem. Unfortunately, my 13 year old daughter left her purse behind when we checked out and we didn't realise it untill we got to our destination that evening. We... more

My husband and I stayed at the La Quinta Inn and Suites East Knoxville Strawberry Plains during a road trip 2 weeks ago. We wanted to be on the East side of town and I had some "points" saved through La Quinta's "Returns" program that paid for a king suite. The first room they gave us was large and nicely... more