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Homewood Suites by Hilton Knoxville West at Turkey Creek

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Traveller (77)
Room & Suite (42)
Dining (8)

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About

#27 of 97 hotels in Knoxville
Location
Cleanliness
Service
Value
The Homewood Suites by Hilton Knoxville West at Turkey Creek is located in Knoxville, Tennessee just 12 miles west of the University of Tennessee in Turkey Creek, Knoxville's. This lovely Homewood hotel features 103 suites. Adjacent to the hotel is the Turkey Creek Greenway, a 5 mile fully-paved trail suitable for dawn till dusk activities such as running, bicycling, leashed dogs, strollers and skateboarding. Golfers will enjoy more than 10 golf courses within 15 minutes of the hotel. We are nestled in the East Tennessee plateau surrounded by more than 3,500 acres of national parks and forests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fence around pool
Restaurant
Conference facilities
Meeting rooms
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
712Reviews15Q+A56Room tips

Reviews
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Katherine G wrote a review Feb 2024
Dover, United States7 contributions1 helpful vote
I choose where I stay with being able to prepare meals. It is a little more challenging in the Home2 vs Homewood Suites. It would be much more beneficial to have more cookware and utensils. It is already more challenging having to check out a cook top when you arrive. It could use an exterminator as well. My coworker saw a roach in her room. Other than that it is a nice place to stay.
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Date of stay: January 2024
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from David McNeil, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek
Responded 5 days ago
Thank you taking your time to give us a review. We are looking into the issue that you mentioned because our hotel has a contract with a nationally recognized exterminator service. We appreciate your feedback so that we can address these kinds of issues so we can assure that they never happen again. Thank you again and we to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TNLikes2Travel wrote a review Nov 2022
Tennessee97 contributions73 helpful votes
Hotel's Favourite
While it is true that the public areas need renovation, our 4th floor, two room suite was very nice and quiet with a full kitchen. The front desk staff were very helpful, and the kind housekeeper even helped my husband get our luggage to our room. After ordering "to go" dinners from Conners Steak one night, Conners delivered the food to the hotel and the night desk employee delivered it to our room. Going above and beyond with good customer service. This hotel is dog friendly. Conners Steak next door takes reservations, and Olive Garden is also close. The WIFI worked well for streaming.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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William B wrote a review Nov 2023
Murfreesboro, Tennessee6 contributions1 helpful vote
We checked in on Thanksgiving afternoon. The housekeeping staff did not clean all the rooms so the room we reserved (at slightly higher price) was not available. We had a leak in the garbage disposal but the situation was addressed. The property is nice and offers a good breakfast with many options. Many shopping and restaurant options are very close.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Be aware that some of the rooms face I40/75.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David McNeil, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek
Responded 20 Dec 2023
Thank you for taking the time to review your stay. We appreciate the great feedback and do apologize for the issue with the disposal. We hope to see you again soon...Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria G wrote a review Apr 2023
Novi, Michigan8 contributions2 helpful votes
Looks nice from the outside with lots of restaurants and shopping nearby. Area seemed safe. That’s where the good part ended. The room looked like it hadn’t been vacuumed. Stains on the walls. Shower had hair and dirt in it so didn’t use it. Also smelled like someone had been smoking previously. Manager offered to clean the room and replaced light bulbs but just all felt unclean. We had a second room too that smelled awful. We had rented two rooms. We’re not offered a replacement room as they said hotel was full. The couch smelled awful. Again. Everything just didn’t seem clean. Fine for a quick overnight but if staying in the area again will look for an alternate location
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David McNeil, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek
Responded 10 May 2023
Dear Maria G. I apologize for the issues that you had during your stay with us. You mentioned that the walls were stained and the couch had an odor and I wanted to mention that our hotel just had a complete renovation that was finished in March. We have all new couch's in every room and new carpet and paint and furniture throughout the property. I am under the impression that you may have been writing the review to a stay previous to the renovation. Again, I'd like to offer my sincerest apologies and we hope you'll give us another opportunity in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gloria D wrote a review Feb 2023
1 contribution
The new carpet smells terrible. Can't go to the breakfast because of the carpet smell. Someone was smoking in the room next door. When I complained the manager DM suggested we go somewhere else. Cigarette butts everywhere outside. Housekeeping staff is excellent (at least most are) but they can't overcome the poor management.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David McNeil, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek
Responded 7 Mar 2023
We greatly appreciate you taking the time to give us feedback about your stay. I am very sorry for the inconvenience that you have experienced during our renovation. When you inquired about extending your stay our staff informed you of the upcoming renovation details so you could decide if you wanted to extend through that time period. I was taken by surprise regarding your comment about suggesting that you go somewhere else because I never got to speak with you. Our management team was never made aware of your complaint; I only became aware when you made a review on a different review site. I reached out to you on February 13th to discuss your concerns. I was told that you were busy and would call me back the next day but I never heard back from you. I would love the opportunity to discuss this further with you. Please feel free to reach out to me anytime.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stacey c wrote a review Feb 2023
Nashville, Tennessee47 contributions26 helpful votes
We stayed here a couple of years ago for a few days and had a great experience, I can’t say the same for this time around. The are currently renovating, however there was no mention of this when we booked. The place is a complete mess! It smells and construction debris was everywhere! It doesn’t look like they even try to clean up when they are done for the day. Our room had dirty glasses and dishes in the cabinet. The bed had what looked to be a mattress pad on top of the sheet. The shower knob in the bathroom was broken and because of the construction there was no place to get ice.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David McNeil, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek
Responded 31 Mar 2023
We apologize for the inconveniences during our renovation. We are excited to say that our renovations are complete and we hope you give us another opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa K wrote a review Dec 2022
Collierville, Tennessee62 contributions32 helpful votes
+1
Front desk was nice and very helpful. The room however is gross. I found a ball of hair in our bed. The ends of the comforter are frayed and dingy. The corners and baseboards are covered in filth, the furniture/bathroom cabinets are scratched and torn up. The bathroom had mold and dirt-scuff in tub. Carpets need good shampooing. What’s sad is that this hotel is in a wonderful location. Turkey Creek has allot to offer for travelers. This is my second stay at this hotel. My first stay was this past summer and the pool was in sorry shape. The patio furniture was in bad shape. The water felt slimy{{{yuck}}}! Then there where workers sitting at one of the tables with 24 bottles of (finished) beer bottles on the table with more to finish. There is potential but after this stay I definitely will not stay here again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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angelambudd wrote a review Nov 2022
West Chester, Pennsylvania216 contributions116 helpful votes
We have stayed here before but it is no longer up to par. Rooms are really in need of a renovation. Everything was clean but water stains, peeling paper, scuffs everywhere, and older furniture. The pool is also out of order. Staff was friendly and breakfast was fine but we will not be stopping here again until it’s renovated. Location is great though. Lots of restaurants and amenities close by.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amy A wrote a review Sept 2022
Birmingham, Alabama23 contributions14 helpful votes
Ok for one night but wouldn’t stay here again. Parking lot is not adequate for the number of rooms. I literally had to park two businesses away. Also the room is really showing its age. Cracks and scuff mark galore and my lampshade looked like it had been through a trash compactor. That’s just lazy and not at all what I expect as an HH Silver/Gold for the past 10+ years.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anthony D wrote a review Jun 2022
1 contribution
Stayed during a recent power outage throughout west Knoxville. The front desk staff member was very attentive to the guests, offering water and snacks. Rooms showed their age but were sufficient for a single night stay.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£124 - £152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites knoxville west hotel knoxville, homewood knoxville, knoxville homewood suites
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
103
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOMEWOOD SUITES BY HILTON KNOXVILLE WEST AT TURKEY CREEK - Updated 2024 (TN)

Frequently Asked Questions about Homewood Suites by Hilton Knoxville West at Turkey Creek
Which popular attractions are close to Homewood Suites by Hilton Knoxville West at Turkey Creek?
Nearby attractions include Turkey Creek (0.6 miles), Regal Cinemas Pinnacle 18 (0.5 miles), and Painting With A Twist (0.5 miles).
What are some of the property amenities at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Knoxville West at Turkey Creek?
Conveniently located restaurants include Connors Steak & Seafood, Calhoun's Turkey Creek, and Smoky Mountain Brewery.
Are there opportunities to exercise at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton Knoxville West at Turkey Creek?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Knoxville West at Turkey Creek offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Homewood Suites by Hilton Knoxville West at Turkey Creek?
Many travellers enjoy visiting David Hall Historical Cabin (8.7 miles).