This is not a fancy place nor a modern hotel. Rooms are nice and clean not huge. It is just a comfortable place to stay with very nice folks taking care of you. Breakfast buffet is really good. Omelets are terrific. The bar is set up well. Female bartenders not so friendly or helpful. they put on an attitude. The... More

Nice pleasant hotel, in a great location. My room was clean, and fairly large. But I had a problem with the shower. The breakfast buffet was very good, with a nice selection of food. If I went back to Knoxville I would consider staying there again.

When traveling to Knoxville, TN, this hotel is the place to stay if you are looking for affordable luxury, friendly staff, immaculate rooms, expedited check-in, perfect location with ease of access parking, top of the line security, privacy, and so very much more!

We got a good rate for this hotel and it was a great location for everything we were doing. We were able to walk to local restaurants, movies, and everything else we wanted to do. The front desk staff did not seem to be on the same page. We were not told when we checked in that we had access... More

An older hotel, but there were no sour notes. Pleasant, efficient, friendly staff, and a room that was just fine. I was there for a week long conference, and the hotel was convenient to both the convention center and all the restaurants and shops of old Knoxville. The parking garage, not owned by Hilton, is very small and made for... More

Rented 5 rooms on Executive Floor for Family Gathering during a recent graduation Absolutely perfect! Even the executive floor snack and breakfast were enough for meals Loved the fruit basket and personalized signed card for the graduate's room as a congratulations gesture by the hotel staff This was very convenient to downtown park, shops, restaurants, movie theatre, and symphony. Great... More

We were there for conference. The hotel is average. It is absolutely convenient to all of downtown. We enjoyed our stay however the hotel could use some updating . Our room had water stains all over the curtains .Food an room service was awful so go out an enjoy the market area restaurants. The front desk was very friendly an... More

Great hotel, clean, friendly staff. Very enjoyable. I was treated very well and it is in a great location downtown. Within walking distance of the river and riverwalk, bars, restaurants and parks. Fitness center was great, no pool though but nice overall. Had in hotel coffee shop and restaurant which were both clean, fresh and good.

You can’t beat this hotel for its location – right off I-40 and close to UT and downtown offices. This was the first time I stayed at this property since the remodeling work was completed. The lobby area has a brighter, more open, modern feel to it. The one aspect of the remodel that I didn’t care for is the... More