My car was parked in the garage attached to the hotel, and the window was smashed and items stolen. The Hilton manager was unsympathetic and callous; he had surprisingly few social graces. He scrawled two numbers on my card, saying that Hilton was not responsible, as the garage was operated by Central Parking (CP). One number he supplied was for... more

I've stayed here a couple of times in the past few years. Pleasant staff, clean place, large rooms (especially on concierge level), really no complaints. Great location to downtown businesses. more

The rooms are everything you would expect from this well known chain. Clean and modern. Housekeeping came daily and towels changed daily. When our AC stopped working, maintainence came straightaway to fix it. Everything perfect. more

this hotel was very clean which is extremely important to me, the room was immaculate & i loved the granite shower!!!! friendly staff, easy check in, like i say it was a little pricey, $128.00(plus 10 for parking) for 1 nights stay! but i suppose you get what you pay for... the only complaint i have is that the swimming... more

I read the good reviews of this hotel and had high expectations for it. I travel to Knoxville often for work and haven't been completely satisfied with any of the hotels in town. First impression of the Hilton was good. Good location and nice, prompt valet & check-in. Rooms updated and clean (except for a few details -- dusty lamps,... more

You get what you would expect from the Hilton brand. Nice, clean rooms. Plenty of space. Good service. Reasonably priced covered parking, and a great room rate. more

First time staying here while in town. The negative, rooms are a bit dated and worn out. Hotel was busy which is not the fault of the hotel but elevators took a long time and there is smoking on select floors in the hotel(YUK!) The positive, everything else :) Location is good, fitness center and pool very nice, service and... more

Recently remodeled and very courteous and helpful staff. Dinner in Marty's restaurant was excellent! Internet was lightening fast. Walked to a nightlife district (less than 10 minutes) on my second night. Stayed at the Marriott on my previous visit...will use Hilton from now on. more

This is my first time writing a review on a hotel, but I am doing so because I stayed at this hotel due to the positive reviews on tripadvisor.com. I cannot say enough great words about the Hilton. Overall everything was wonderful: the service, the cleanliness of the rooms and lobby area, the atmosphere - the lobby looks like a... more