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Holiday Inn Knoxville - West (I-40 & I-75)

3.0 of 5
304 Cedar Bluff, Knoxville, TN 37923
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Ranked #26 of 90 hotels in Knoxville
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    15
    20
    4
    6
    4
Date Rating
ed k
Chicago, Illinois
Reviewer
5 reviews
5 of 5 stars Reviewed 26 January 2012

This was our second visit to this hotel. We enjoyed our first stay very much. The entire staff is very polite, helpful and kid friendly. We will be back again when visiting family in Knoxville! More

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Deana W
Ruskin, Florida
1 review
5 of 5 stars Reviewed 16 January 2012

I wanted to post what a great stay we had!! Patrick, Stephanie and Melissa, were so friendly and nice to my family and I while we stayed, Patrick was wonderful when my father and I checked in, Stephanie gave us great back street directions to the wal mart and mall, and Melissa was so sweet whenever we came up there,... More

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Superior_Dave
Cincinnati, Ohio
Senior Reviewer
10 reviews
3 helpful votes
3 of 5 stars Reviewed 31 December 2011

Traveled through the area on business and needed a quick pit stop and this was the victor !! The reception was very polite, pleasant and proffessional with my check-in already printed and available ... I was awarded a room on the second floor which was perfect for me as it was in close proximity to the fitness center & pool... More

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mdvet
Dublin
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 9 December 2011

Really nice Hotel, Very friendly staff and in a pretty good location, More

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RuthAnne52
Inman, South Carolina
Senior Contributor
21 reviews
8 helpful votes
3 of 5 stars Reviewed 27 November 2011

Our recent stay at this hotel was due to a last minute family emergency. The room itself was clean and comfortable, nothing special but probably standard for Holiday Inns. The reservation desk was not particularly welcoming or helpful but it was late and we needed a clean, comfortable room. The main problem with this hotel is that they do not... More

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Bonnie Hall, Director of Sales at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review
12 December 2011

Thank you for staying at the Holiday Inn Knoxville West. I am sorry we did not meet nor exceed your expectations during your stay, but your comments are very helpful to us in addressing our service issues. I am also sorry that you are under the impression that all Holiday Inn's offer a complimentary breakfast. The full service Holiday Inn... More

shaunbsc
Nashville, Tennessee
Senior Contributor
22 reviews
11 helpful votes
4 of 5 stars Reviewed 13 November 2011

Stayed here last week after booking through priceline. Bid 68 and got the room. Its in a good location near knoxville and oak ridge, lots of places around to eat/shop. Its a big hotel. Nice lobby, pretty good amenities. Indoor pool, fitness center, business center, lots of meeting rooms and offices and such. Room was very good. Clean, lots of... More

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Helen H
Beech Grove, Indiana
2 reviews
1 of 5 stars Reviewed 8 November 2011

I am going to try to start this out by being as positive as I posibly can, the only nice thing I can think of to say about this hotel was the staff at check in and check out were wonderful. The lobby was clean and inviting and looked very nice, the clerk checking me in was professional and also... More

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Bonnie Hall, Director of Sales at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review
13 November 2011

Please accept our apologies for the inconveniences you experienced and the rude response you received when you asked for assistance. This certainly is not our level of service we strive to obtain, but comments such as yours assists us in teaching our staff how to appropriately respond to our guests' needs. The hotel is currently undergoing several renovations, including new... More

wrs437
Houston
Senior Reviewer
10 reviews
10 helpful votes
2 of 5 stars Reviewed 10 September 2011
1
person found this review helpful

I stayed here for an extended business trip, so my concerns may not be the same as some other travellers. First of all, all of the public areas look very good, well kept and clean. We stayed on the 5th floor, which is the upgraded area for priority club guests. That floor was also fine, no complaints at all. All... More

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Bonnie Hall, Director of Sales at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review
15 September 2011

Thank you for staying at the Holiday Inn Knoxville West and thank you for the constructive comments. Your comments on the business center and the guest laundry are being addressed and are areas of guest impact that should not cause complications. It is comments such as yours that shed meaningful light on areas of basic importance to our guests. We... More

luvtrane
Kentucky
Senior Reviewer
7 reviews
7 helpful votes
5 of 5 stars Reviewed 21 August 2011

This was our second stay at the Holiday Inn Cedar Bluff in Knoxville, TN. Both times with our daughter's travel softball team. Group sales has been especially helpful in securing rooms during busy times of the year. This hotel is somewhat older but pretty well maintained, has a lounge, restaurant, pool, game room, and laundry facilities. On our last trip,... More

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Bonnie Hall, Director of Sales at Holiday Inn Knoxville - West (I-40 & I-75), responded to this review
23 August 2011

Thank you so much for the positive review posted on TripAdvisor! We do indeed accommodate many sports teams, but we also hope that individual families and business travelers find us appealing with our variety of full service amenities. I hope we have the oppotunity to be your home away from home in the future. More

PiettaEastRidge_TN
East Ridge, TN
Contributor
11 reviews
13 helpful votes
5 of 5 stars Reviewed 15 August 2011
2
people found this review helpful

This trip was for business purpose only, we did get out to see some of the city, I do recommend eating at Connors and Raffertys. The hotel has been updated since our last stay, it looks wonderful and sleep wonderfully. More

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Holiday Inn Knoxville - West (I-40 & I-75) Also Known As

  • Holiday Inn Cedar Bluff
  • Holiday Inn Knoxville
  • Knoxville Holiday Inn
Address: 304 Cedar Bluff, Knoxville, TN 37923

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Holiday Inn Knoxville - West (I-40 & I-75)
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