A very average hotel, trying to be better than average. The rooms have been remodeled, and are in fairly good repair. But the cleanliness left a bit to be desired. I found both a beer bottle cap and a jacket pin in the carpet under the bedskirt. Underneath the counter it obviously hadn't been scrubbed. I'm hardly a neat freak,... more

The beds in this hotel are the worst I have ever slept on, I couldn't sleep. We were there for a UT game, and the hotel has a great location, but that is about all I could say for it. The staff war not very friendly. We booked two nights, but checked out after the first night because I was... more

Booked here for 2 nights - stayed only one night. Room was clean, bed was very uncomfortable. Staff friendly. Lounge shut down early on Friday night because they "stayed open too late last night" according to bartender. 17.25% tax plus $5 for parking (which is also taxed). Parking fee is NOT explained at check in. We didn't even park in... more

A typical Holiday Inn experience - nothing special although the location was convenient. The service was okay, and the lobby was very nice. The rooms were kind of old, and the beds were not comfortable. The bathroom could have been a little nicer. Overall I thought the price of the hotel room was too high for what we got, although... more

We paid 17.25% tax and $5 parking, and we were not informed that our special rate of $103 was nonrefundable. An overworked and distracted desk clerk double-booked our room after we checked in, so another family opened our door at 11:30 p.m. A confused desk clerk woke us again 20 minutes later. It was too noisy to sleep anyway because... more

I was traveling on business and this was in the price range of the company. I don't know what else is available but this poor old hotel is just worn out. The bar smelled of vomit, was horribly lit, the dining room was dirty and the food was barely edible. The lobby has been refurbished and looks good, but the... more

This is the second time I have stayed at this hotel, and I have to say that I think it is one of the best places to stay in Knoxville to go to a football game at the University of Tennessee. Really, the location can't be beat. My husband and I did find the bed and pillows to be a... more

Hotel ok. Stayed on Exec floor. Amenities nothing special. They forgot to give me a breakfast voucher, but the waiter comped the meal anyway. Food was good. Bathroom clean enough. Great shower, with curved shower curtain bar (which should be mandatory for all hotels) Bed was firmer than I prefer. Overall, an acceptable stay. more

Good points Nice big rooms with lots of light Very freindly and responsive staff Good pool and fitness rooms Good Laundry facilities Over-looks very nice park Good bar and restaurant Free Wifi Poor points $4 for parking Bathroom could have been cleaner - hairs in the floor and in the tub more