This hotel was in a great location, right between Old Town and Market Square. It was clean and neat and the young man at check-in was delightful. He went out of his way to make sure everything was good. The room was a little dark and everything felt old--it was clean, but it just felt like 1982 (when Knoxville hosted... More

My husband and I have been in the hotel for four weeks. We were in an Executive room at first for eight days. It was a little larger than the regular rooms, but you get the little perks like robes. We were given a fridge I the room. Buffet valued at $15 is offered, and although it is a nice... More

Got a deal thru Priceline. Very good value, nice room, great location for the downtown area. You can walk easily to all locations. I would go back again and again. Room was nice. Not a bad view. Next trip to Knoxville we will be staying here.

...for 12 years when in Knoxville visiting our son and his family. I miss it when we leave! The staff is wonderfully helpful and friendly (to pets and people); rooms are clean; as is the lobby. Food is good and morning coffee can be ordered in the room. It has all the amenities of a classy hotel except for the... More

I stay at the Crowne Plaza as an intermediate stop between Washington DC and Tuscaloosa Alabama to pick my daughter up at school, when on the highway. It is just off of a main highway, has safe indoor parking right off the lobby, clean and nice rooms, and an awesome breakfast buffet included in my room price. Directly across the... More

The hotel is excellent. We were in Knoxville for a weekend conference in late April. The rooms were clean and well-appointed. The breakfast buffet is good. The exercise facility is outstanding. I recommend the hotel.

The staff is very friendly and the area around the hotel is beautiful. The lobby is very nice with nice dark wood. The rooms are spacious and the tile work in the bathrooms are a bonus. The beds are very comfortable. Drawbacks are dated carpet and wall coverings, closets, air conditioners, slow elevators, and a horribly small parking garage. The... More

Upon arrival they only offered us a double bed or a smoking king room (who still offers double beds and smoking rooms anymore?). The room felt like a room in my grandmothers home - in fact, the entire hotel is beyond outdated. We checked out 10 minutes after checking in and not only did they not even bother trying to... More

My husband and I stayed 2 days in April. From the moment we got out of the car to the time we left, there was always someone to greet us or help in any way. The valet was prompt and courteous. Brennan, the front desk representative was pleasant and knowledgeable about the area. He gave us map which he marked... More