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Chateau la Chaire


Rozel Bay, St. Helier JE3 6AJ
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Reviews you can trust

82% Recommend
4.0 of 5 stars 29 reviews
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By trip type
All (29)
Business (0)
Family (0)
Solo travel (0)
[ Date ] [ Rating ]
5 of 5 stars
Brighton
7 Dec 2009 | Trip type: Friends getaway New

The hotel made all of our reservations for us, flights and car hire, and everything was exactly as they had promised. From the moment we entered the hotel we knew that we had found something special. The foyer was beautifully decorated for Christmas, we were welcomed immediately and shown into a beautiful lounge, where we were offered a welcome drink... more

5 of 5 stars
Staffordshire
3 Dec 2009 | Trip type: Couples New

Rooms were cosy and welcoming, and the decor was excellent. Bed was really comfy and all amenities were provided, even turned down the bed for us in the evening. Loved the chocolate on the pillow, but due to the fantastic meals in the restaurant we never ate them. Best bathroom we have ever had in a hotel room, provision of... more

1 of 5 stars
Tokyo, Japan
27 Nov 2009 | Trip type: Couples
1/1 found this review helpful

I have stayed in Jersey for the first time and here for 2 nights. I ended up having my worst nightmare! What happened was that I found their high-tech shower broken after I became naked to take a shower. I pushed the shower button a hundred times hoping it would switch on to no avail. After 15 minutes or so... more

Management response from
ChateauLaChaire, General Manager

Despite recognising that this client was not satisfied with their stay it is unfortunate that this appears a rather unfair review of their situation. The client reported a broken shower to the assistant manager, not myself as claimed, during the morning and despite what may have appeared lighthearted with a 'wink' I'm sure it wasn't an intentional effort to dismiis...

2 of 5 stars
Ibiza
3 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Once the best hotel in Jersey, in our opinion, now looking very tired and in need of a make over. While other hotels have really improved (The Grand) this one is very disappointing if you expect things to be clean and working. We booked their best available suite and had to change rooms as the room was not what you... more

Management response from
ChateauLaChaire, General Manager

The hotel is inspected and highly rated by the same professional bodies it always has. We hold AA Red Stars as an 'Inspectors Choice' hotel and maintain listings with Johansens and Britains Finest. These rating along with over 60% of our business being repeat lead us to beleive that we still are one of the best in the island. The...

3 of 5 stars
U.K.
1 Aug 2009 | Trip type: Friends getaway
1/4 found this review helpful

Very disappointed with our stay,ok the location is pleasant etc but for the money we paid there are better hotels with proper facilities.There is no pool,no sun loungers,very small area where seats and tables are,so a let down really.The gardens are only suitable for hikers as they are on steep terraces and not really cared for - just abandoned and... more

Management response from
ChateauLaChaire, General Manager

It seems that this hotel was simply a poor choice by the customers concerned. All the available facilities and amenities are listed within our website and other advertising means so it is rather unfortunate to receive an average review for lack of facilites. The clients refer to gardens but this is listed online as terraced woodland. The small area outside...

5 of 5 stars
Goodmayes Essex
6 Jul 2009 | Trip type: Couples
1/1 found this review helpful

We have nothing but praise for this hotel, the staff , management ,service and food. We have been going here for over ten years and the two managers in this time have been top class in their professionalism, courtesy and attention to detail. If your looking for a hotel in the Agatha Christie mould then this is the place. Quiet,... more

5 of 5 stars
exeter
1 Jul 2009 | Trip type: Couples
1/1 found this review helpful

Booked a table here in the restaurant as a birthday surprise for my fiance - I really wanted to surprise him with an all-out luxury meal. And we definitely got that. We went for the menu du jour and I have to say it was absolutely excellent. The food was cooked to perfection, there were no mistakes with orders, service... more

5 of 5 stars
Avon
20 Mar 2009 | Trip type: Couples
3/4 found this review helpful

This hotel is situated on a quieter side of the island and is set in beautiful surroundings. It's close to the sea and there are several restaurants that are close by that are fantastic. We loved the outside seating area and the complimentary afternoon tea was very welcome! Loved the bar lounge area and the barman at the time made... more

5 of 5 stars
North Yorkshire
10 Mar 2009 | Trip type: Couples
3/3 found this review helpful

There are many unsung heroes at Chateau La Chaire; I would say that these are the Chef - he must surely be the biggest asset CLC has. Every dish that comes out of the kitchen, and onto the beautiful tables in the dining room, is exquisite. I have never had a mediocre meal at CLC in all the time I... more

5 of 5 stars
kelly_annec
2 Feb 2009 | Trip type: Couples
4/4 found this review helpful

I stayed at this fabulous hotel last week as a birthday surprise for my boyfriend. Everything was perfect. We had complementary drinks on arrival to the hotel as we checked in. Staff were very efficient and helpful from the start, they worked hard and always with a smile. The room was very clean and comfortable with excellect touches such as... more

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Chateau la Chaire Also Known As

  • Chateau La Chaire St Helier
  • Chateau La Chaire Hotel
Address: Rozel Bay, St. Helier JE3 6AJ
St Helier hotels Chateau la Chaire
4.0/5.0
29