Stayed at the Grand Jersey for 2 nights in June 2009. We booked an airport transfer from the hotel and the driver was very courteous. There was even chilled water in the vehicle. Check in was an experience like no other and the concierge showed us around the hotel. Our bags were taken to our room. The service really is... more

this was the best hotel experience i have had in many a year....the quality of the rooms, food , and service was nothing short of perfect. staff and management take a big bow. more

It was my first time in Jersey and the Grand had been recommended by friends as being very relaxing, friendly and with high standards. I arrived last Saturday and couldn't have had a warmer welcome. I was able to check straight into my front facing room with sea/beach/castle view straight away. Spent the afternoon in the Terrace Bar in the... more

I just just got back from Jersey where I spent last weekend with my partner. It was my first visit on the island and to Grand Jersey. Their website boasts about a transformation worth millions and indeed, you can find the luxury in there. We were welcomed by very friendly receptionist on arrival who knew our names and had all... more

This is one of the most beautiful hotels around. The design, detail and general ambiance of the place is totally 5 star, but i have stayed here 3 times now, and it's total pot luck as to what experience you will receive. In the main.. it’s totally 5 star. Clean, friendly, amazing service, and up there with the best. Especially... more

My wife and I stayed in the Jersey Grand from 29 May to 1June, 2009. The service was excellent. Not only were all staff polite and helpful but they seemed to look for opportunities to help rather than just responding to our requests. The Hotel looks out over St Helier Bay to Elizabeth Castle in the bay with no buildings... more

My partner and I have just spent 5 luxurious days at the Grand Jersey . We have both stayed in hotels which boast luxury but none have matched the 5 star treatment which the staff offer to their guests . We visited the spa every day followed by massage and not to forget the chill and relaxation room ( my... more

Just returned from a great 3 day stay at the Grand. Special thanks to the staff who are so friendly and obviously 100% committed to the hotel; they realy go the extra mile to make your stay memorable. A special thankyou to Antoine here and the girls on reception. We ate in the Victorias restaurant, (there is another more expensive... more

I can't imagine why this hotel is not number 1 on the list of Jersey hotels. My husband and I have just spent a week there and were most impressed with all aspects of the hotel. The food, bar service,quality of rooms were all superb but in particular the staff were outstanding. We will certainly return and recommend the hotel... more