Hotel very clean and tidy. Reception staff were great. The other staff were OK but I felt not over helpful. Breakfast had a wide variety of food enjoyed by Adults and children (3 and 5). Waiting staff were far to quick in trying to remove plates. Had to be stopped twice from removing plate whilst youngsters "had a breather". The... more

The warm and personal welcome you receive at reception when you arrive reflects the stay you are about to have at this Morvan family owned hotel..always helpful and pleasant from the general manager Fernando de Castro and all his staff, especially Beatrice, they can never do enough to make you feel at home at the Norfolk Lodge. Rooms are more... more

Have just had a lovely week at this hotel.The food is first class and the staff are very friendly.The location is excellent.We hired a car and it was good to have on site parking.Would definately recommend this hotel to anyone thinking of taking a holiday in Jersey.The only downside was the itchy blankets and badly positioned bedside lights!Hope the chef... more

We have just returned from the Norfolk lodge and again had a great time getting 5* treatment in a 2* hotel.Nothing was a trouble for any of the staff.My elderley mother was ill while we were there and Beatrice sorted a room in the annexe so that i could be with her, what a gem she is.The manager Fernando De... more

Considering this is only a 2 star hotel, most things were fab - lovely breakfast, efficient and friendly staff and good value for money. The room was clean although it could do with redecorating, and the shower was lovely. However I hardly got any sleep as room no. 8 is right next to the car park and reception and all... more

I have just returned home after spending 5 days (4 nights) at the Norfolk Lodge in Jersey. Where do I begin? Everything was excellent from the minute we arrived. We checked into the hotel and received polite and friendly service from the receptionist on duty. We arrived at our room to find a fresh, spotlessly clean room and bathroom. The... more

I visited the Norfolk Lodge hotel at the end of August with a couple of friends. We stayed in room 126 which is in the annex and was set up as a family room (a double bed and two singles). The room was nicely made up and had tea/coffee facilities, colour television and a good sized bathroom. After reading some... more

We stayed for thirteen nights and it was an exceptionally friendly hotel - all the staff were efficient and friendly even though for many English was not their first language. It was rather a long walk to the town - 20 mins - but that was probably a good thing in view of all the extra food one eats on... more

We have recently visited The Norfolk Lodge Hotel in jersey. This is our fouth year staying at the hotel, and we were very impressed with the friendly service and general running of the hotel. All the staff were very polite and helpful. The food was excellent with a variety of foods every night. The entertainment was fantastic, we throughly enjoyed... more