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Drumnadrochit

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Polmaily House Hotel


Hotel class 3.0 of 5
on the A831, Drumnadrochit IV63 6XT, Scotland
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Reviews you can trust

62% Recommend
3.0 of 5 stars 63 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
perth
21 Dec 2009 | Trip type: Family New
3
people found this review helpful

The pool was closed, so after 4 days we were advised we could go to another hotel and use theirs. It is a 30 minute drive. They took a deposit, then charged full price and have yet to refund the deposit. The bikes had been put a way so we had to hire our own. hygiene lacking in all rooms... more

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1 of 5 stars
UK
2 Nov 2009
3
people found this review helpful

Failed to refund cancellation necessitated by the inefficiency of the hotel. Have correspondence confirming that the refund is in process and nearly a month latter still waiting - Don’t go near it. more

Management response from
guestwatch, owners

This is such a shame as we provide award winning services for families. The hotel does not give refunds to guests that cancel a day before they arrive. We instead offer a vocuher system. In this case this guest decided to cancel their stay for whatever reason and under our terms and conditions which is supported by our association with...

Just lovely
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5 of 5 stars
sweden
2 Nov 2009 | Trip type: Family

What a wonderful hotel, its really is jewel in the Highlands of Scotland, great food, cosy and really welcoming staff. The playroom is clean and the children just love it. We are from Sweden and we would love to go back next year. recommended. more

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5 of 5 stars
scotland
16 Oct 2009 | Trip type: Family

Just finished our stay here at Polmaily House and I have to say we had a fabulous wonderful Break away and would have no quarms in recommending it to anyone. *The staff and Owner go out of their way to make sure you are comfortable and want for nothing. *Comfortable and roomy public rooms. *Childrens facilities and space outside was... more

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4 of 5 stars
Sussex
4 Oct 2009 | Trip type: Solo travel

I picked this hotel pretty much at random from the phone numbers in the tourist information brochure. It wasn't the first one I tried, but it was the first with a single room available at a reasonable price (£39/night). I usually travel about with nothing booked and just phone around in the afternoon depending on where I get to (as... more

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5 of 5 stars
Gothenburg
16 Sep 2009 | Trip type: Couples

My husband and I were sitting and chatting about our past holidays one of which was at the Polmaily hotel in Scotland. The situation combined with the atmosphere and friendly staff left a long lasting good impression on both of us. Since then we have recommended the hotel to many people all have enjoyed the stay as we did. more

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4 of 5 stars
US northeast
12 Sep 2009 | Trip type: Family

We spent 2 nights at the hotel in one of its garden family rooms, when we first arrived in Scotland for a 2 week tour of the UK. Practical things: The room was spacious, with a separate sleeping area that accommodated 3 kids. This was rare for the UK, as we found out later. Everyone slept off jetlag comfortably. The... more

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4 of 5 stars
Edinburgh
7 Sep 2009 | Trip type: Couples

When we went there we really enjoyed our time. The food is really good and good quality. more

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1 of 5 stars
NORTH EAST
4 Sep 2009 | Trip type: Family
2
people found this review helpful

Old run down hotel . we dont know who wrote the last review as when we arrived last week there were no guests at all staying in the hotel .. speaks volumes .. we could not even face staying there for one night . They must have had the web done using photos from the hotels hay day ..poss the... more

Management response from
guestwatch, Owner

On this occassion we are very sorry that the pool was not in service. The pool is now in service and we should have managed our web site at this time. However, we do provide another pool nearby if our pool is not working and on this occassion the new member of staff did not let this guest know about...

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4 of 5 stars
Oslo
12 Aug 2009 | Trip type: Family

On our way to Loch Ness we discoverd Polmaily Hotel. Very charming hotel with close location to both Loch Ness and the wonderful nature of Divach falls . We will also praise the good service we that we experienced. more

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Polmaily House Hotel Also Known As

  • Polmaily Hotel Drumnadrochit
  • Polmaily Hotel
Address: on the A831, Drumnadrochit IV63 6XT, Scotland
Drumnadrochit hotels Polmaily House Hotel
3.0/5.0
63