booked and arrived looking for an hotel of quality Hotel v. busy good sign? Room of poor standard small but tidy. The toilet seat could not stay up , the fixed shower when used put water down outside of bath , the toilet roll holder did not keep paper from falling on floor there was cracked plaster work round bath... more

Do not do this to yourself, the hotel looks good from the outside but is awful on the inside. It smells of damp, the rooms are in serious need of an upgrade and the food is awful! The staff are ok, but don't speak a word of English, managers are a different story not helpful in the slightest when it... more

Booked this a double room in this hotel through Laterooms.com to go up for a leisure weekend with my partner. Had always wanted to stay in this hotel since I was a child as my grandparents lived in Strathpeffer. What a disappointment. On arrival we were told there were no double rooms available and we would have to take a... more

I totaly dissagree with the bad reports. Yes the rooms could do with a upgrade and yes they could be cleaner. But its an old hotel with lots of character and countryside. the staff are very helpfull and friendly along with nice food. I recently stayed in a 4 star hotel in Edinburgh and belive me it was worse!! more

I am a disabled single traveller who stayed at the Ben Wyvis to attend a wedding. I stayed the whole w.e 3 nights. The staff were very helpful without being obtrusive, they were all pleasant from porter to senior staff. The rooms were clean and well fitted although I would have loved a small fridge but, this is a very... more

I have read the other reviews while staying at this hotel. I am not in agreement with the negative comments. A person staying at a 120+ year old hotel, cannot expect the same standards as a brand new Hilton. Get real. The staff were very professional and friendly. Yes, they are a multicultural lot, but communication wasn't much of a... more

The downstairs is old world and very comfortable. Upstairs is a different matter. All the corridors were musty as was the bedroom. The windows were filthy. The shower was not working. The town is generally rundown. We could not find a restaurant. We looked at some of the other hotels but all looked very neglected and unkempt more

This Hotel looks good on the outside but then...... The only thing the staff knows as a answer is " I´ll see what I can do" but nothing happens! The rooms are dirty, the furniture is old, the bathrooms are from the last 100 years, there are no hooks to hang up your jacket, no space to store anything, the... more

My husband and I stayed at the Ben Wyvis on the 3rd of August- much to our sorrow! For an establishment obviously concerned with fire (as evidenced by the numerous fire doors we had to open to reach our room), the door to our room could not be opened fully, as it hit the side of the bed! The staff... more