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Ben Wyvis Hotel


Hotel class 3.0 of 5
on the A834 Dingwall to Contin/Garve road, Strathpeffer IV14 9DN , Scotland
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Reviews you can trust

51% Recommend
3.0 of 5 stars 82 reviews
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By trip type
All (82)
[ Date ] [ Rating ]
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5 of 5 stars
Glasgow, United Kingdom
6 Nov 2009 | Trip type: Couples New

Took advantage of Easy-Breaks reunion - 4-night offer, D.B& B. Found the hotel to be excellent in every way. The staff are very friendly, helpful and efficient. The buffet breakfast and 4-course dinner were excellent in both quality and quantity. Service in the dining-room was exceptional, being the best we have experienced in any of the many Easy-Breaks hotels we... more

Management response from
gmben, General Manager

Thank you for your kind comments that you recently posted on Trip Advisior. I have passed them onto Lilly and Neil who run the restaurant for us,they do an excellent job and work extremely hard to ensure all our guests are well looked after. We will be holding a further Easybreak reunion in March of next year. If you would...

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2 of 5 stars
scotland
26 Oct 2009 | Trip type: Couples

booked and arrived looking for an hotel of quality Hotel v. busy good sign? Room of poor standard small but tidy. The toilet seat could not stay up , the fixed shower when used put water down outside of bath , the toilet roll holder did not keep paper from falling on floor there was cracked plaster work round bath... more

Management response from
gmben, General Manager

Thank you for your comment which you recently posted on Trip Advisior. We do work extremely hard to ensure all our guest are well looked after. The hotel is Victorian and has some original features and has grand public areas and lounges for guests to enjoy. I am sorry you had to wait for a fried egg but we do...

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1 of 5 stars
scotland
10 Oct 2009 | Trip type: Couples

Do not do this to yourself, the hotel looks good from the outside but is awful on the inside. It smells of damp, the rooms are in serious need of an upgrade and the food is awful! The staff are ok, but don't speak a word of English, managers are a different story not helpful in the slightest when it... more

Management response from
gmben, Manager

Thank you for your comments you recently posted on Trip advisor. All our staff work very hard to ensure that our guests are well looked after. As a management team we are happy to try and help guests wherever we can. The hotel has bags of Victorian character and as you can see we have guest who compliment us on...

A joke
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1 of 5 stars
Glasgow, Scotland
5 Oct 2009 | Trip type: Couples

Booked this a double room in this hotel through Laterooms.com to go up for a leisure weekend with my partner. Had always wanted to stay in this hotel since I was a child as my grandparents lived in Strathpeffer. What a disappointment. On arrival we were told there were no double rooms available and we would have to take a... more

Management response from
gmben, General Manager

Thank you for your comment that you recently posted on trip advisor. We did not have your booking at the time of your arrival at the Ben Wyvis, but I am glad that we could arrange an alternative for you close by. All the staff work extremely hard to ensure that all our guests are looked after and that they...

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3 of 5 stars
moray
29 Sep 2009 | Trip type: Couples

I totaly dissagree with the bad reports. Yes the rooms could do with a upgrade and yes they could be cleaner. But its an old hotel with lots of character and countryside. the staff are very helpfull and friendly along with nice food. I recently stayed in a 4 star hotel in Edinburgh and belive me it was worse!! more

Management response from
gmben, General Manager

Thank you very much for your comments recently on Trip Advisor. They are very welcome. The views from our front facing bedrooms are unique to this area and offer some of the best scenery in the northern highlands. During the autumn period we have the added value of the colours of the trees in our gardens and this weekend we...

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4 of 5 stars
Caithness
29 Sep 2009 | Trip type: Solo travel

I am a disabled single traveller who stayed at the Ben Wyvis to attend a wedding. I stayed the whole w.e 3 nights. The staff were very helpful without being obtrusive, they were all pleasant from porter to senior staff. The rooms were clean and well fitted although I would have loved a small fridge but, this is a very... more

Management response from
gmben, Manager

Thank you for your kind comments you recently posted on Trip Advisor. All the staff at the hotel work extremely hard to ensure our guests enjoy their stay with us. I haves passed on your kind comments to the staff who helped you throughout your stay. I have also passed on your comments about a fridge to our senior managers...

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4 of 5 stars
Sudbury,ON
10 Sep 2009 | Trip type: Family

I have read the other reviews while staying at this hotel. I am not in agreement with the negative comments. A person staying at a 120+ year old hotel, cannot expect the same standards as a brand new Hilton. Get real. The staff were very professional and friendly. Yes, they are a multicultural lot, but communication wasn't much of a... more

Management response from
gmben, General Manager

Thank you for your valued comments on Trip Advisor. The hotel is Victorian and has a character all of its own. It is a joy to welcome customers who appreciate that the hotel is a part of the history of the area and this contributes to its unique atmosphere. I have compiled a short history of the hotel which makes...

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2 of 5 stars
Cork
31 Aug 2009 | Trip type: Couples

The downstairs is old world and very comfortable. Upstairs is a different matter. All the corridors were musty as was the bedroom. The windows were filthy. The shower was not working. The town is generally rundown. We could not find a restaurant. We looked at some of the other hotels but all looked very neglected and unkempt more

Management response from
gmben, General Manager

Thank you for your comments posted on Trip Advisior recently. We work very hard to ensure all our guest enjoy their stay with us and that we do our utmost to ensure your time with us is what you would expect. The hotel was constucted in 1887 to take advantage of the Victorian Spa and stiil retainjs many of its...

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1 of 5 stars
germany
28 Aug 2009 | Trip type: Family

This Hotel looks good on the outside but then...... The only thing the staff knows as a answer is " I´ll see what I can do" but nothing happens! The rooms are dirty, the furniture is old, the bathrooms are from the last 100 years, there are no hooks to hang up your jacket, no space to store anything, the... more

Management response from
gmben, General Manager

Thank you for your comments that I have read with interest on Trip Advisor. Our hotel was built in1887 and yes it has creaky floorboards but that adds to the Victorian charm of the building. The bar person you are referring to is not somebody I recall as being employed at the hotel, however we do pride ourselves on employing...

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2 of 5 stars
Nova Scotia, Canada
24 Aug 2009 | Trip type: Couples

My husband and I stayed at the Ben Wyvis on the 3rd of August- much to our sorrow! For an establishment obviously concerned with fire (as evidenced by the numerous fire doors we had to open to reach our room), the door to our room could not be opened fully, as it hit the side of the bed! The staff... more

Management response from
gmben, General Manager

Hi Dawn, Thanks for the comment you made on Trip Advisor. We do try very hard to accommodate the needs of all our guests who stay with us at the hotel. We do receive many compliments on the friendliness of our staff over the past year. The hotel is in a wonderful part of Scotland and the views from the...

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Location: Strathpeffer, Ross and Cromarty
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Location: Strathpeffer, Ross and Cromarty
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Location: Strathpeffer, Ross and Cromarty
£135*
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Ben Wyvis Hotel Also Known As

  • Ben Wyvis Strathpeffer
  • Hotel Ben Wyvis
Address: on the A834 Dingwall to Contin/Garve road, Strathpeffer IV14 9DN , Scotland