Chose this hotel as my usual hotel in Shetland was fully booked. I will not stay there again. Found staff to be aloof and unhelpful. Food and service very poor. Hotel is in a nice location so it is a pity that the staff do not go out of their way to make guests feel welcome. Certainly not good value... more

A disappointment... My room was tiny - this is Shetland, for goodness sake, they're hardly short of space. And noisy - I was always woken up before 6am by staff clattering around. Yes, the restaurant food (as distinct from the bar food) is lovely, but you have to book it before 5pm - ridiculous, especially considering that it's almost empty.... more

Really enjoyed my stay here. We were a group of 5 and the staff were excellent. Very welcoming and catered for all our needs. Nice freindly, homely approach to all of us. Thanks. more

We booked this hotel after hearing some good reviews particularly relating to the restaurant and given that we understood they raised much of their own produce / lamb etc we were really looking forward to our overnight here and especially the dinner. It seems we were the only ones there that night and we definitely felt as though we were... more

The room was neat and clean. The staff were aloof and the food in the resturant was terrible. If you are visiting Shetland. FInd somewhere else to stay. more

If you want to relax eat good food, enjoy a drink served by people who enjoy serving you, this is the place. Be warned - you end up being too relaxed to bother doing anything! more

If you like comfort, friendly and professional service, and excellent food, please get yourself to the Herrislea. I've been to the UK several times, and this by far is my favorite. The location is convenient to all visitor attractions in the Shetlands, an added value. Only someone with impossible standards could find this place unattractive, and I wouldn't wish him... more