Having stayed at this hotel for a number of weeks whilst working in Shetland,I found the staff very friendly ,food excellent and the rooms clean. The owners certainly go the extra mile in providing a warm and friendly welcome and the hotel has a great deal of character. I don't know where some of the other reviews come, from but... More

I also stayed in this Hotel whilst working in Shetland and found the owners and staff delightful, the food was great with plenty of variety to choose from. Yes it’s not the Ritz hotel but if you want the Ritz then stay there instead.This hotel has all the charm and demure of a residence which you would expect to find... More

I have been staying in this hotel when I work in Shetland, I have found the hotel to be very welcoming and the staff very friendly. The rooms are clean and comfortable and the food has been great especially the Sunday roast. I would recommend this hotel to anyone visiting the island.

Don't stay here. Obviously suffering from delusions of grandeur. Totally overpriced. For same price 140.00 2 people could have bed and breakfast at Cameron house on Loch Lomond. An infinitely more attractive prospect. Herrislea exceptionally dated, expensive, terrible service. Breakfasts swimming in grease. Had to ask for hot water in evening and shower ran cold on the morning. Charged exorbitant... More

Went to the hotel for a one night stay on business. The room had a TV but none of the channels worked so no TV. The next morning I tried to have a shave found no hot water. boiled the small kettle in the room and managed to put a couple of inches in the bowl which was enough for... More

This hotel is in a great location, only minutes from Lerwick, and centrally located for trips across Shetland. The staff were very friendly and polite. They took the time to ask me about my plans, listened with interest and offered advice to help me get the best out of my trip to Shetland. The room was lovely - warm, clean... More

Stayed for two nights as a family, in the family room which was large with bunk beds. The ensuite was perfect and the hotel was warm. The children loved the stuffed animals, please do not be put off by other reviewers' comments. The food we had in the restaurant was absolutely first class with beautiiful wine also. The owners are... More

Stayed here for several days as one of a group, used to hotel hopping and with a a critical outlook. Rooms were clean, warm and comfortable, with a good hot shower. We had several early morning cooked breakfasts, all freshly made and well received. Had one group evening meal with several local fayre dishes on offer. Beautifully cooked and presented,... More

Recently stayed here for two nights but simply had to move to another hotel for my own sanity.! the pictures online are not a representaion of what you will actually experience. You struggle to make it through the front door due to the amount of clutter, books, dead animals, plants,kids toys, random furniture, collection of shells, the dog, numerous brightly... More